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Type: Posts; User: MrGrimm1

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  1. Replies
    9
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    28,227

    Hello ThisNameIsTaken, After a quick...

    Hello ThisNameIsTaken,

    After a quick investigation into your account I can see that there are not blocks or errors on there. Please send in a support ticket so that way we can further discuss...
  2. Thread: Server down

    by MrGrimm1
    Replies
    533
    Views
    447,374

    Hello St_Michael, The server is currently up...

    Hello St_Michael,

    The server is currently up and running properly. If you are still having a problem connecting to the game can you pleas provide further information so we can better help you.
  3. Hello Vades, You can send in a support ticket...

    Hello Vades,

    You can send in a support ticket and once you get the automatic response please just reply with the file attached.
  4. Replies
    4
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    3,357

    Hello NFDBOB, You could of been trying to...

    Hello NFDBOB,

    You could of been trying to access the game during our maintenance period. If you are still having trouble accessing the game please write us a support ticket outlining the issues.
  5. Hello Vades, Can you please provide the...

    Hello Vades,

    Can you please provide the screenshots that show this situation. Also what kind of well is it that is being depleted so quickly?
  6. Replies
    4
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    5,917

    Sorry to hear that, can you please send in a...

    Sorry to hear that, can you please send in a support ticket with a screenshot showing the daily quest that you have. Once we have this screenshot we will be better able to help you with this...
  7. Replies
    8
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    8,186

    Please submit a support ticket on this situation,...

    Please submit a support ticket on this situation, as we may have to ask for some sensitive information.
  8. What you are experiencing is a known bug, and the...

    What you are experiencing is a known bug, and the development team is aware of the situation and is working towards resolving it. We do ask for your patience while they work towards resolving it.
    ...
  9. Replies
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    7,376

    To better help you with this situation please...

    To better help you with this situation please provide a larger screenshot as we are unable to make out any information from the one you have provided due to its size.

    Also please provide the day,...
  10. Replies
    4
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    5,172

    There are a few things you can do to fix this...

    There are a few things you can do to fix this situation.

    1: Before logging into the game try clearing your cookie and cache files from the web browser you are using....
  11. Replies
    5
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    44,947

    To have your email address changed please contact...

    To have your email address changed please contact the Ubisoft Support team here: http://support.ubi.com

    They are more then happy to assist with any account changes that need to be made.
  12. Replies
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    5,458

    Thank you for the suggestion. I will be...

    Thank you for the suggestion. I will be forwarding this along to the development team for further review in my next report.

    If you can think of any other things that could use an improvement...
  13. Replies
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    57,925

    Hello Claus0322, Can you please take a...

    Hello Claus0322,

    Can you please take a screenshot so that way I can see exactly what is happening on your end?
  14. Thread: Cant Lo In

    by MrGrimm1
    Replies
    3
    Views
    7,536

    If you have not already done so, please write us...

    If you have not already done so, please write us a support ticket. We may have to ask for some account sensitive material, so its best to do so through a support ticket.
  15. Replies
    28
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    262,070

    Please follow the instructions displayed in the...

    Please follow the instructions displayed in the first post of this thread to contact us. Payment issues may require us to ask for sensitive information.
  16. Replies
    5
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    6,118

    Hello Atara, please write in a support ticket...

    Hello Atara, please write in a support ticket about this issue, we may have to ask for some personal information. You can ask for me directly if you wish.
  17. Replies
    19
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    75,979

    We are still working on getting everything back...

    We are still working on getting everything back to normal. If you have a support ticket in we will try our best to get a response to you today.
  18. Replies
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    75,979

    Please try these things. log out of the game >...

    Please try these things.

    log out of the game > clear your cookies and cache files from your browser > Make sure your Flash is up to date, if it isnt update, if it is clear flash cache by going...
  19. [Ubi official] Update on trade system and guild quests

    Thanks for your feedback and suggestions.

    Your input was summed up and forwarded to our game design team. Many arguments have been discussed.

    Although we’ve still been working on a couple of...
  20. Replies
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    8,275

    GM Trivia this Friday 10/27/2012

    We will be having GM trivia this week on Saturday 10/27/2012. This will be held in global chat 1.

    GM Trivia will be at 10pm EST in Global-1 on Zeus and at 10:30 EST in Global 1 on Ares.
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