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Please feel free to leave your thoughts and comments on the Change Log 19/09/23.

The original post can be found here.

Happy commenting!
BB_Trafffer

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19.09.2023

CHANGES & IMPROVEMENTS
Achievements: Achievement messages now link to the achievement that has been...

Dear settlers,
we have seen your reports that the Elari Skin, when applied, interferes with or stops the production and display of the barracks.


Please avoid using the Skin: Barracks (Elari...

Hello Pepper1009.

I understand that you may be angry or disappointed, but please don't take my words out of context, manipulate them to create a false narrative, and assign words to me that I...

I would recommend you following:

- Trying a different browser
- Clearing your web-browser cache
- When the bar stops, refresh until it lets you move on

We are aware of this issue.

Any song will cause this. You need to wait until it's over.



We have implemented several fixes in the past, but the problem persists. We are working on another fix, but I don't have any ETA...

31. August 2023. You can also follow the In-Game banner.

Hello PhoenixViva.

Please contact our Support Team.

Duplicate thread

Does a friend use the Concert Hall while you are trying to visit?

If the support agent's solution did not work, please inform the support agent and wait for the response.

Yes.

You successfully added screenshots in the first post, so you can add them in the same way or just post their URL.

If you are having problems loading the island, try using a different browser and...

Hello.

Could you please clear your browser cache, and try again?

Hello.

Please log-off for 20 minutes, and it should work again.

Is the chat still not working for you?

There was a technical problem that prevented everyone from logging in. We received a notification shortly after it occurred and it was forwarded to our dev team. It took some time to fix and first...

Hello Settlers.

Due to the technical issues with the Pirate and Sailor Adventure Season, we decided to end it early (18.07.23 02:00 PM EDT). We are working on it so that you can soon set off...

Thank you for your reports, we are investigating. I will update this thread when I have more details.

Hello Pandora.

Could you please share more details on your issue?