blue play button takes me back to homepage

[chrisniss]

like the title says when i click the blue play button it just take me back to the homepage just got my key and cant wait to play the game pls help

[MrGoldfish]

Go to your email account, open the new email regarding this game, activate your account.

[chrisniss]

i did activate my account still when i click the blue play now button it sends me to the homepage

[MrGoldfish]

Is there a tab on the home page saying something about a beta key? If there is you need to reenter it, otherwise you should be good. You also need flash to play the game.

[chrisniss]

well when i click the tab on homepage it says beta key already actavaited and i do have flash

[MrGoldfish]

Contact costumer support then.

[Mystic]

I'd like to mention that I'm having this issue as well. I was playing fine earlier, but am now playing on a different computer.

I'm going to contact support but I figure if enough people have this issue, posting the fix would be beneficial. So I'll update if/when that happens.

Or if OP has solved the issue, he can help me (and others) out.

[BB_Katealyst]

Is anyone else having this issue? We are currently looking into the problem.

[MrGrimm1]

Ok to resolve this issue there is couple of things you can try(that we have seen to work).

-log out of the game, clear cookies and cache files, update flash to newest version. Then log back into the game and click play button.
-Try on another browser support browsers (IE, Firefox, Chrome), also make sure you have the latest updates for your browser.

[Kurg]

are you guys still sending out beta keys or are you finished with that cause i havent see one and signed a bit ago.