Playing with a shared IP Address

[BB_Katealyst]

Please note the following rules apply while playing with a shared IP-address.

- Each player is allowed to have a single, individual game account only.
- Mutual boosting ("buffing") and trading is welcome.
- Continuous, one-sided boosting of a game account is referred to as "pushing" . This represents a direct violation of our General Terms and Conditions.

Please send support a ticket with account names of all players that share an IP with you. We will then flag your accounts accordingly in our internal data base.

[Thunder]

Glad for the clarification, there are many crying foul but I have a younger brother playing in the household and we are each playing for ourselves and as such have not been banned. Those that were banned (by the sheer amount of them present in the higher levels) have clearly benefited in a way unfair to others.

[EpsilonSilver]

sent. went nowhere. better luck to the rest.

As a support specialist for a software company I must say that your attitude is not conducive to garnering favor.

I understand you are miffed, but you were playing a closed beta version of a FREE game.

Your actions DID look suspicious.

I would suggest you try to take a more positive viewpoint and work with support to resolve this.

For the record, I always liked dealing with you in game. You seemed like a very nice guy.

[Doc-Rock]

I agree whole-heartedly with SirRoy. I understand how you would be upset Maher and don't blame you. I would be as well. Its kinda like defamation of character in a sense although its not UBI's intentions to do so. They are in a tough spot having to make decisions like this. So perhaps a little understanding from their perspective is in order. I do hope to see you guys return though and the mistake corrected. I liked playing with you guys and agree that had a guild resource bank (which is an obvious no-brainer) been set into place for teammates to share and help each other out then none of this would have happened. But with no guild stockpile we were then driven to establish 1-fish trading. Hopefully support will sort the matter out beneficially to you guys. Good luck mate.

[Savian]

Please note the following rules apply while playing with a shared IP-address.

- Each player is allowed to have a single, individual game account only.
- Mutual boosting ("buffing") and trading is welcome.
- Continuous, one-sided boosting of a game account is referred to as "pushing" . This represents a direct violation of our General Terms and Conditions.
...

Thank you for the information. My wife has sent a ticket in at this time to be sure we are not banned by mistake. It is truly a shame that such measures are necessary at all, but it is understandable.

[Tapewormz]

I'm glad to see that after the investigation both Demacia and Garen were cleared of any wrong doing. Welcome back guys!

[yagermyster]

Can you define

a shared IP-address.

My wife and I play together sometimes from the same pc, sometimes from separate pcs. Nearly always from the same cable modem box...

[Tapewormz]

Yeah, but how do you have your separate PC's connected to the cable modem? Probably through a router, in which case all the computers behind that router share the same WAN IP. Their LAN IPS will be unique, but the WAN IP is what matters.

[certifried4Him]

So an WAN IP is what the concern is so we have three behind a router. Do we need to submit a support ticket? I thought that the router would make a different IP. We played several game formats and never a problem.

[Aurorah]

So an WAN IP is what the concern is so we have three behind a router. Do we need to submit a support ticket? I thought that the router would make a different IP. We played several game formats and never a problem.

Yes, you will need to submit a ticket. The router has the same IP to the rest of the world and that's what UBI will see.