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Thread: Open Beta & Uplay Merge [OLD THREAD]

  1. #21
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    what does open beta means for the game ?
    Can anyone now play from all over the world ?
    or is it still only us in the usa that can play ?

  2. #22
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    login

    I dont think I have a uplay account Iam unable to login I says my name is in use what do I do?

  3. #23
    Former Community Manager BB_Katealyst's Avatar
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    Quote Originally Posted by Seekhunt View Post
    what does open beta means for the game ?
    Can anyone now play from all over the world ?
    or is it still only us in the usa that can play ?
    Anyone in the US, Canada, and Mexico can play. This version of the game will always be for those users only. We also have a German and French version.
    Last edited by JacquesStraw; 09-22-11 at 08:47 am.

  4. #24
    Former Community Manager BB_Katealyst's Avatar
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    Quote Originally Posted by certifried4Him View Post
    I dont think I have a uplay account Iam unable to login I says my name is in use what do I do?
    Login normally to your settlers account, then fill out the form on the right that says you don't have a Uplay account. You don't have to have matching screenames for this to work. If your name is taken on Uplay try another variation.

  5. #25
    Noble LadyTerra's Avatar
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    Could you please clarify the gems award. Is that only for the UPlay merge or is that also for the end of closed beta?

  6. #26
    Former Community Manager BB_Katealyst's Avatar
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    Quote Originally Posted by LadyTerra View Post
    Could you please clarify the gems award. Is that only for the UPlay merge or is that also for the end of closed beta?
    The Gems are for the launch of Open Beta. In the French version they awarded Gems for those who merged their account with uplay. As we have many users using Facebook connect we decided to award our Gems as an Open Beta prize.

  7. #27
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    This Uplay account (ZaPaDoZ) is tied to the same email address as my Castle Beta account but my account isn't showing up! Can you please help?

  8. #28
    Former Community Manager BB_Katealyst's Avatar
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    Quote Originally Posted by ZaPaDoSOops View Post
    This Uplay account (ZaPaDoZ) is tied to the same email address as my Castle Beta account but my account isn't showing up! Can you please help?
    Try contacting support here: http://www.castleempireonline.com/en/help-and-support

    Remember, once you merge the accounts you now use the Uplay account as the login account, not the Castle Empire account.

  9. #29
    Game Master Mistapink's Avatar
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    Quote Originally Posted by Aurorah View Post
    In-game names will be the same I would think.

    Now your u-play account might be different.
    There has been a few cases were the U-play account name was taken so the player will have to come up with a new name to log in this will not affect your in game name.

  10. #30
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    I am DILNARD using EmpJed i have issue i did not set up my account originally and i do not know the birth date that was used please Help

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