Unable to log in?

[Traent]

When I log in the game loads, but I am taken to a white screen with a and exclimation point that is encircled. Any help?

[DarknessFalls]

Hey all i have trouble logging in daily, Here is what i do, clear cache login, hit F5, logout login again and do this multiple times till game loads, sometimes clear out cache 2 times. sometimes hitting F5 to refresh when it does not load right. Perhaps try a different browser and clear out cookies also. Will be doing that tomorrow.
I would also recommend running something like spybot search and destroy. I ran it a week ago and it helped alot as you never know what can interfere, I had my flashplayer crash constantly and now it doesn't anymore. It may not fix your issues but it doesn't hurt to try.

[FireFork]

I haven't been able to login all day. i keep getting this message, and i have already cleared my cache, my cookies, and restarted my computer and used CCleaner.

We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.
We are working to resolve the problem.
You don't want to miss anything
Follow us on Twitter and Facebook.
Your The Settlers Online team

[Solgarian]

II can't log on today.. I get the same message I did yesterday during the planned update.. please help..

[AGESAHEADOFUALL]

BB mistapink, can you please contact whoever it may concern that i have sent in a ticket over 4 days ago and have done so several more times for the problem. i have heard no responce. so again can you bring this to someones attention please thank you.

[kn1ck]

why they dont answer this question and dont try to fix this problem

I cant log into game because the server was crashed and dont allow me to log in.

[Arqa30]

hello. I have 2 PCs and 2 accounts. One is played by my wife, and by me. 2 differen IP addresses. Now one of them seems to be banned. is there a reason why? Thanks

[Master-J]

i've been having trouble staying connected since last night. i started an adventure, witch of the swamp, sent 2 of my generals (1 vet), and then started buffing a fellow guild member... then lost connection. message = "server call failed" i wasn't able to log back in until this morning, almost 12 hrs later. now i get booted off when i visit other people's maps or try to enter the adventure that is still running. now can't log into account again...

[Zargonn]

I logged out of the game about 11pm central time. Tried to log back in at 5:30am central time, was unable to. Tried after I came home from work, still unable to. About 6pm central time I got in, and now rebuilding everything. Bt, while I wasn't able to get into the game, I also couldn't get on the boards. Whats the deal with that? If the game is down, we should still be able to get to the boards. Unreal!

[Hobknocker]

I disabled the firewall on my router & was able to get in today. Give it a shot.