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Thread: Chat rooms disappear

  1. #1
    Teacher
    Guest

    Chat rooms disappear

    I'm new to the game, and so far I like it very much. But I'm puzzled about something that may be not a bug but a feature: When I start up the game, I see four chat areas: Global, Help, Whisper and News. Usually after I've been on a while, they all disappear but News. I haven't spotted the pattern yet, so I can't say what I was doing just before it happens. But right now all I see is the News chat, and I'd kind of like to keep an eye on the others. Is there some button I can hit to restore them? I don't see this mentioned in one of the bug threads, so maybe it's only me.

  2. #2
    Settler Armin's Avatar
    Join Date
    Oct 2011
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    This happens when you have lost the connection with the server. If you have not been actively performing tasks in the game, after a while the game will time you out.

  3. #3
    Teacher
    Guest
    So my only fix is to start the game over?

  4. #4
    Game Master MrGrimm1's Avatar
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    Jun 2011
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    148
    World
    Zeus
    All you have to do is to log out of the game and log back in. Basically a cookie did not load properly and has to be reloaded. Also be sure to keep your cookies and cache cleaned regularly to prevent this from happening in the future.

  5. #5
    Teacher
    Guest
    I was willing to believe it had to do with inactivity. But no, it just happened twice while I was still doing things; I doubt I'd been away from the keyboard more than a minute or two. And if it's an improperly loaded cookie, why does it happen a) every time, and b) only after I've been on a while instead of right away? Any other theories? I wouldn't at all mind knowing some way to prevent it, or to fix it without having to log on again.

    Oh, and by the way, it appears that I don't have to actually log off and on; it's fixed if I just reload the page.

  6. #6
    Settler Armin's Avatar
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    Oct 2011
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    Seems as though you are having the same issue as discussed here. You may want to post there as well.

  7. #7
    Recruit
    Join Date
    Oct 2011
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    3
    I have been booted from chat atleast ten times in the last 3 hours all while i was building and attacking bandits it is starting to be a problem

  8. #8
    Teacher
    Guest
    I thought maybe it would go away with the game update today, but no, it's still happening.

  9. #9
    Teacher
    Guest
    Armin, I haven't been having trouble with being timed out. So far I've been told I've been timed out just once since I started playing a few days ago, and I had been inactive a good length of time then. This is happening while I'm looking elsewhere on the screen; I look back at the chat area and notice that I have just the News chat, nothing else. It happens pretty much every time I'm on, if I look away more than a few minutes at a time. I haven't yet figured out what causes it.

  10. #10
    Settler Armin's Avatar
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    Oct 2011
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    I don't know what is causing your issue if that is when it is happening. The only time my Chat has an issue is when I have been inactive.

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