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Thread: [UBI OFFICIAL] Free Thanksgiving Item

  1. #11
    Soldier a7777777122's Avatar
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    Oct 2011
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    53
    When I put in a ticket it gave me a pop-up saying "undefined". Not sure it got through. Starting to think this is not worth it lol
    The greatest profit of the future is the past.

  2. #12
    Noble
    Join Date
    Jul 2011
    Location
    Missouri, USA
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    250
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    Zeus
    have not received mine gift basket yet.

  3. #13
    Former Community Manager BB_Katealyst's Avatar
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    Jul 2011
    Location
    San Francisco
    Posts
    528
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    Zeus
    Hey guys,

    Still tracking the problem, have you:

    a) Validated your email address or b) Opted in to receive newsletters from Ubisoft when creating your Uplay account? or c) Both.

    Let me know!

    Katie

  4. #14
    Settler Wallstreet's Avatar
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    Jul 2011
    Location
    Wisconsin
    Posts
    174
    yes to both Kate
    Honey Badger

  5. #15
    Recruit
    Join Date
    Oct 2011
    Posts
    32
    I did not receive my basket either, I know I'm able to receive Castle Empire emails from previous experience, and I checked my junk box. Sad Panda, hope they remedy this for all who were left out

  6. #16
    Recruit Silvermane's Avatar
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    Sep 2011
    Posts
    2
    dang i didnt get one either.................i do get letters though

  7. #17
    Recruit
    Join Date
    Jul 2011
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    17
    Ya, not seeing anything, including from the spam folder. As a side note, I don't think the support ticket system works. I tried to get refunds on adventures from the strange bug a month or so ago, and still haven't gotten a response.

  8. #18
    Noble LadyTerra's Avatar
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    Jul 2011
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    on an island in CE
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    So this is what I found,
    Most of us registered our emails when we started in closed beta, before forced UPlay integration. What seems to have happened, is that when we "merged" our uplay and CEO accounts, the email became "unregistered" again.
    So, if you have merged your account, to be on the safe side, have the validation email sent to your email address again.

  9. #19
    Recruit
    Join Date
    Nov 2011
    Posts
    6
    I haven't received gift basket either

  10. #20
    Noble Thea's Avatar
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    Oct 2011
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    Somewhere yonder.
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    347
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    Zeus
    Okay, I just validated my e-mail again. Now what?

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