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Thread: Can't Log In

  1. #21
    Settler
    Join Date
    Jul 2011
    Posts
    102
    World
    Zeus
    I just got this twice in a row.

    Fix this crap.

  2. #22
    Recruit
    Join Date
    Nov 2011
    Posts
    23
    World
    Zeus
    OK I can't log in either. The maintenance isn't set to start for another 3 hours. All I get is a blank blue screen.

  3. #23
    Settler
    Join Date
    Jul 2011
    Location
    Misery, uh, I mean Missouri USA
    Posts
    151
    World
    Zeus
    I just found this on the UK Forums: http://forum.thesettlersonline.com/t...-back-in/page4

    Looks like it's an UBI problem. I guess UBI is undergoing some maintenance and started BEFORE our scheduled maintenance.

    MOD_Damocracy: Guys, the problem lies with UBI soft files server and not the game itself. When UBI have the files server back up we will be able to play.
    Sorry no eta on when that will happen.

    MOD_Damocracy: Yeah unfortunately it seems like a file call error on behalf of ubi soft. A simple JS file that give a 404 file not found error. Nothing can be done until UBI fix it. So as BTO46 said, it will most be unlikely of a return today until maintenance is over. Nothing on the UBI forums or from UBI themselves. No BB are on atm so no info on that front either.

  4. #24
    Settler
    Join Date
    Oct 2011
    Posts
    159
    World
    Zeus
    yep... I'm getting the same thing here too.... I was on earlier... but I had to shut my browser down to flush my memory, and then couldn't get back into game...

    I've tried refreshing/relogging, and even have cleared my cache... nothing.

  5. #25
    Former Community Manager BB_Katealyst's Avatar
    Join Date
    Jul 2011
    Location
    San Francisco
    Posts
    528
    World
    Zeus
    Quote Originally Posted by Draxxon View Post
    I just found this on the UK Forums: http://forum.thesettlersonline.com/t...-back-in/page4

    Looks like it's an UBI problem. I guess UBI is undergoing some maintenance and started BEFORE our scheduled maintenance.

    MOD_Damocracy: Guys, the problem lies with UBI soft files server and not the game itself. When UBI have the files server back up we will be able to play.
    Sorry no eta on when that will happen.

    MOD_Damocracy: Yeah unfortunately it seems like a file call error on behalf of ubi soft. A simple JS file that give a 404 file not found error. Nothing can be done until UBI fix it. So as BTO46 said, it will most be unlikely of a return today until maintenance is over. Nothing on the UBI forums or from UBI themselves. No BB are on atm so no info on that front either.
    Thanks for posting this Draxxon. We were not told there would be a maintenance. I am hoping this will just roll into our maintenance and the game will be fine when it comes back up!

  6. #26
    Former Community Manager BB_Katealyst's Avatar
    Join Date
    Jul 2011
    Location
    San Francisco
    Posts
    528
    World
    Zeus
    Should be back up now!

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