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Thread: can't log in

  1. #11
    Recruit
    Join Date
    Oct 2011
    Posts
    8
    same problem here, gets to end of loading bar on santa screen - then tells me it cannot load a data file.

  2. #12
    Recruit
    Join Date
    Oct 2011
    Posts
    1
    I see I am getting the same issue as to where I log in to the game, but when I click on the play button, it goes to the blue screen just before the game loads, but never loads. Have done the clearing cache and cookies bit and shut down computer system than restarted, but never did anything to change the outcome.

  3. #13
    Recruit
    Join Date
    Oct 2011
    Location
    u.s. east coast
    Posts
    13
    World
    Zeus
    Same here, blue screen after some of those file download msgs and clearning my cahche. Are any system techs reading this? If so, let us know you're working on it! Good grief!

  4. #14
    Recruit
    Join Date
    Oct 2011
    Posts
    7
    Same problem here. any acknowledgement of this problem being looked at....?

  5. #15
    Soldier
    Join Date
    Sep 2011
    Location
    At home, where else?
    Posts
    97
    World
    Zeus
    Blue Screen of nothing yet at 11:00 PM CST on Dec 14th
    Happy Gaming Everyone !

  6. #16
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    Join Date
    Dec 2011
    Posts
    3
    does any one know how to fix this blue screen prob?

  7. #17
    Recruit
    Join Date
    Sep 2011
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    15
    World
    Zeus
    Any chance at an official response of some kind?

  8. #18
    Settler
    Join Date
    Jul 2011
    Location
    Misery, uh, I mean Missouri USA
    Posts
    151
    World
    Zeus
    I'm getting the same thing. I've tried three different browsers too. (IE9, Chrome, and FireFox)

  9. #19
    Recruit
    Join Date
    Nov 2011
    Posts
    48
    World
    Zeus
    Its not the browser, is the sleepin officials.

  10. #20
    Settler
    Join Date
    Jul 2011
    Location
    Misery, uh, I mean Missouri USA
    Posts
    151
    World
    Zeus
    I just found this on the UK Forums: http://forum.thesettlersonline.com/t...-back-in/page4

    Looks like it's an UBI problem. I guess UBI is undergoing some maintenance and started BEFORE our scheduled maintenance.

    MOD_Damocracy: Guys, the problem lies with UBI soft files server and not the game itself. When UBI have the files server back up we will be able to play.
    Sorry no eta on when that will happen.

    MOD_Damocracy: Yeah unfortunately it seems like a file call error on behalf of ubi soft. A simple JS file that give a 404 file not found error. Nothing can be done until UBI fix it. So as BTO46 said, it will most be unlikely of a return today until maintenance is over. Nothing on the UBI forums or from UBI themselves. No BB are on atm so no info on that front either.

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