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Thread: Support No Help With General's Time

  1. #1
    Mayor Wimpy's Avatar
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    Support No Help With General's Time

    Here is the reply I recently got from support:

    Hello Wimpy,

    This is an annoyance to us at support as well as the players alike, at this point we are at the mercy of the development team to resolve this issue. I am sorry but we can not change anything from the support side except continue alerting them that the issue is still happening.



    Castle Empire Support Team


    Wimpy wrote:

    For god's sake please fix the generals time lapse problem. I just returned
    to game and send my 2 gold general back to the adventure loaded with troops
    needed. It said 15 min. Back to adventure and it said 44 min. This is
    completely unsatisfactory. All the new stuff being worked on and you can't
    take time to fix this problem. Not the way to keep players happy and playing
    and buying gems.
    Last edited by Wimpy; 02-22-12 at 06:14 pm.
    If something can go wrong, it will.

  2. #2
    Former Community Manager BB_Katealyst's Avatar
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    Hey Wimpy,

    We are aware of this issue. Unfortunately, getting it solved is a whole other beast. The developers have been working on a fix, but it is taking much longer than expected. I wish I could raise it on the priority list, but the fact is, it is already up there. All game territories are experiencing this bug, so it is being worked on.

    While I understand this answer is probably unsatisfactory to you, I hope you can bear with is while we try to get this bug straightened out. I will raise it with the developers once more, and when I have new news on the issue I will let you know.

    Again, sorry I couldn't be more help!

    Kate

  3. #3
    V4r0n4
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    Katealyst i did not search the forums but do the developers know that more then likely the same bug is also responsible for the instant travel with generals be it normal, BHG or Grim Reaper?

  4. #4
    Mayor Wimpy's Avatar
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    Thank you Katealyst for your concern. I'm glad you didn't say it was a "beta" afterall. Keep after them.
    If something can go wrong, it will.

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