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Thread: What happened to my Generals?

  1. #1
    Settler
    Join Date
    Jan 2012
    Location
    Houston
    Posts
    159
    World
    Zeus

    What happened to my Generals?

    I sent off 3 generals to "Horseback" over 2 hours ago. They don't appear on my home "star" nor at the Horseback island.

    What gives?

  2. #2
    Soldier
    Join Date
    Oct 2011
    Location
    Where do you live?
    Posts
    96
    they either went awol or on walkabout, and conveniently there are threads posted with the same issue. Sadly we dont know how to fix the issue yet, but refreshing has worked for some, but only once or twice. (IE it will only work once or twice, keep sending them somewhere and they disappear for good, or until they fix the game).

  3. #3
    LordVarlot
    Guest
    3 generals missing. Sent to Dark Priests, never arrived. Who ya gonna call ?? Ghostbusters !! Dog the Bounty Hunter ?

    Update: Rollback Generals home, troops home, Adventure GONE. 6,000 bread missing. Started 300 Retired Bandits, they are gone... maybe they ate the bread before leaving. This is why they call it a BETA !!
    Last edited by LordVarlot; 04-06-12 at 06:08 pm. Reason: Update

  4. #4
    Settler
    Join Date
    Jan 2012
    Location
    Houston
    Posts
    159
    World
    Zeus
    Now my link to "Horseback" has disappeared! No Generals, 600 troops gone, and no adventure!

  5. #5
    Noble Bobj's Avatar
    Join Date
    Nov 2011
    Posts
    457
    So the server crash tonight has caused this to happen to me too, and all the work I had done on the adventure was erased as well.

    Signature by emahs2! ........ Looking for an adventure? Start your search here! ....Also Buying eggs!

  6. #6
    Recruit
    Join Date
    Jan 2012
    Posts
    1
    World
    Zeus
    same here, i send my 3 generals to SFTR, they don't appear on my home "star" nor at the SFTR island. HELPPP!!!!

  7. #7
    Recruit
    Join Date
    Sep 2011
    Posts
    5
    Just lost one of my generals too!

  8. #8
    Recruit
    Join Date
    Jan 2012
    Posts
    6
    none of my buffs are showing up in star menu either

  9. #9
    Former Community Manager BB_Katealyst's Avatar
    Join Date
    Jul 2011
    Location
    San Francisco
    Posts
    528
    World
    Zeus
    Hey guys,

    We are aware of the issue with generals and have brought it to the developers attention. If you have lost anything in the rollbacks, please contact Customer Support here: http://www.castleempireonline.com/en/help-and-support

    Sorry for the issues lately, but know that we are doing our best to get to the bottom of them!

    Kate

  10. #10
    Recruit
    Join Date
    Dec 2011
    Posts
    30
    World
    Zeus
    I'm having the same problem - lost Horseback, three generals and all my troops. I put in a support ticket but i'm wondering how long it will take to get a response from the support team. Is there an estimate???

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