fir wood cutter cant find fir wood

[GingerBeer]

I have 2 fir wood cutters on the border of s2 and s5 who can only occasionally find fir wood to cut down. despite being right next to about 6 tree "nodes"

[map42]

What are you seeing that makes you think your cutters can't find fir wood to cut?

[GingerBeer]

a big red ! and when i click on the cutter it has a red outline around the fir tree and when you float over the fir tree it says "missing: fir tree"


or, im not an idiot, your choice

[Slash_n_Burn]

S2 and S5 trees are glitched. They don't disappear when cut down. click on your fir cutter, then zoom in on the trees. It'll tell you exactly how many trees are there. i WANTED to get rid of the trees in S2 to make a couple of buildings more visible but couldn't. Customer Support told me they are aware of the glitch.

[map42]

a big red ! and when i click on the cutter it has a red outline around the fir tree and when you float over the fir tree it says "missing: fir tree"


or, im not an idiot, your choice

Didn't think you were an idiot.
but I've never seen "missing: fir tree" in over 7 months of playing.
There are other things that make some ppl think a workyard isn't working.

If slash_n_burn's scenario doesn't apply, it sounds like a good one to file a support ticket on.
Or file it anyway so they know they'll be helping more ppl when they fix it.

[GingerBeer]

slash, i have done this and yes there are trees available on both zones i have included a screenshot

map42, to be fair i am an idiot just not in this specific instance, i can assure i wasnt offended nor did i wish to offend.

also in this screenshot only one of the 2 buildings is out of work, the building to the left of the one with the ! is cutting one tree before it goes back to out of work status.

[map42]

map42, ... i can assure i wasnt offended ...

No worries, then.

[Butts]

I had this same glitch. It's only that exact spot and that exact building.
I just destroyed the cutter and put a forester there instead and it worked.

[Smurdley]

Tore it down and replaced with a different type building. Bummer, there's 350 gold down the tubes!