cant get on

[Darithor]

yeah this is aggrivating indeed.. this is one of the few things i get to do everyday for myself i couldnt play yesterday and cant play today... and the url changes from home to play and goes white nothing else..

[Ornias]

I am still having the same problem. I am sure my kingdom is trashed at this point. Hopefully they get this fixed today.

[StarLIzard]

Same for me, still not working Any updates?

[Ornias]

No updates yet. I was emailing support yesterday, and they have passed it on to the development team.

[Quapaw]

I'm getting the same thing.. Now we are at day 2 of the white screen. I just started a 48 hour adventure on Wednesday and I'm sure it will be timed out by the time I can get logged in. Sigh....

[MrGrimm1]

We are still working on getting this fixed, this is the first thing on my list today.

[Flame]

I had this problem yesterday morning also and after futzing with it for 4 hours, somehow managed to get it going. But a few hours later, flash crashed and I was back to having a white screen again. I tried downgrading my flash player (since being up to the latest was not helping) and that has not helped either. I have the same problem with both IE and Firefox. Currently, I am back up to the latest version of Flash with no help. I have cleared cache, cookies, restarted, etc to no avail

[Flame]

I just tried with the error console going and this is what I got.
Timestamp: 6/29/2012 7:31:10 AM
Error: DetectFlashVer is not defined
Source File: http://www.thesettlersonline.net/en/play
Line: 33

It appears that one of the routines being called is not defined - not sure whether this is in Flash or in settlers

[Flame]

Looking into what I can see oif the source - this is the offending line

var hasProductInstall = DetectFlashVer(6, 0, 65);

Unfortunately, I can't get into the loaded files to see if the routine might be in there. Could it be that the server we are being sent to to get these files doesn't have the latest version of the code?

[Flame]

I just tested that theory by going to the test server and I get the same thing from the test server so I would say that is not it. It appears (just a theory) that the version of flash we are using has eliminated a procedure that is expected.