Maintenance Compensation

[Emsjeff]

Good luck with compensation. It took me 2 weeks to resolve an issue, they could care less, as demonstarted by these repeated outages. This is complete BS!

[acer196009]

I was not having any problems at all ,sever was working great as was the cases with all members of my guild.After reading some of the post here sounds like many of us that were having no problems stand to lose quite a bit.This will seriously affect how much my guild will spend on this game from now on.

[royalpayne]

LOL well youd never believe it but i had some problems keeping logged in this morning :P

[ArtisticBlood]

I just spent REAL money on this game this week...if i lose it, or the time i spent on this game this week...i WILL be incredibly vocal about it...EVRYWHERE!!!

[royalpayne]

emsjeff, if you have valid proof of wht happened they compensate you quickly.... just the other day i had a problem with it charging me double wht something was worth... took 1 day for them to get back to me and a direct whisper to a bb but i was compensated in the end

[ArtisticBlood]

ya well i spent over $35 in gems this week alone, cleared my island and upgraded a great many things...i sure hope they compensate...i am sure my bank records and emails are confirmation enough to prove it!

AND I agree 100 gems would be an insult.

[AvilaHarrington]

I was also having no issues so bummer for me. Seriously though, if they role back a day or even a week what have you "lost" other than time? Anything you did you can do the exact same thing you did last time in the exact same way. I can see if you scammed someone with an unfair trade (shame on you by the way) that would be hard to repeat, but what else really is there that could not be duplicated?

The thing is you CAN'T just re-do it.... I bought 2 RB adv, 1 BK adv, 2 Nords advs in different auctions/private sales......Can I really just re-do that? NOPE

[Magicality]

a fair compensation would be to fill everyone's warehouses to the maximum limit on all items

[Jram]

well if you bought gems and then they do a roll back you lose those gems. but still have to pay for them because they charged your CC. So yeah that's something "lost"

[TheSource]

well if you bought gems and then they do a roll back you lose those gems. but still have to pay for them because they charged your CC. So yeah that's something "lost"

Yeah they need to record who bought gems within the rollback period because charging someone for something and not delivering is total BS