Maintenance Compensation

[Sgt63]

Here's a thought....rollback to 22hrs ago, and deal with the few that can't log in individually!

I definitely understand that, and can assure you that we have been working on the issue. It is a serious one, and one that unfortunately is taking some time to sort out. We don't want to put a band aid on the server and load it up, only to have problems creep back in again. We're making sure that the game will be at 100% again before we set it back up.

[I-See-Dead-ppl]

Agree'd

[areilia83]

Agree'd

ditto

[MasonWorker]

Hard to say what it should be just yet as we do not know how long it will be down and not less when they bring it some players do not play on the weekend and will lose out on Advs they have started or mines that they normal have sleeping so there is alot that can be lost unless they sleep everyone island until they get back online when they do get it fixed but even then you lose out on the 36 hour buff that you may have paid for or traded for, but it would be a better place to start then losing months of work in the game. Just my 2 cents

[areilia83]

Hard to say what it should be just yet as we do not know how long it will be down and not less when they bring it some players do not play on the weekend and will lose out on Advs they have started or mines that they normal have sleeping so there is alot that can be lost unless they sleep everyone island until they get back online when they do get it fixed but even then you lose out on the 36 hour buff that you may have paid for or traded for, but it would be a better place to start then losing months of work in the game. Just my 2 cents

they wont put everyone stuff to sleep..... they would lose out on all the money people will have to spend on gems to get back to where they were before all this garbage lol

[LadyyLushyy]

We know BB staff are about but still keeping us in the Dark, It must be really hard work to keep people informed. and how many new tabs do we need to get our points across im sure we all want the same thing ....... THE SETTLERS ONLINE not OFFLINE.

[Itrulde]

I just don't understand why (y'all/them) can't tell us what's really going on. Nor will you tell us WHY you can't tell us.

[Golarga]

My contact with support team has only been positive, and I believe the BB-team understands the frustration a downtime and rollback means for the players. Personally I think they will make a fair compensation. The suggestion of 100 gems will make most ppls laugh. Filling the entire storehouse, a compensation with gems, gem mine, copper mines or other valuable items seems more likely to me. I cant think BB will let the community down on this matter.

[Galaxia]

My contact with support team has only been positive, and I believe the BB-team understands the frustration a downtime and rollback means for the players. Personally I think they will make a fair compensation. The suggestion of 100 gems will make most ppls laugh. Filling the entire storehouse, a compensation with gems, gem mine, copper mines or other valuable items seems more likely to me. I cant think BB will let the community down on this matter.

Agreed Golarga....... I believe the BB-team understands and is doing what they can to fix the situation as well........ If we can't play that means they can't play..... Can you imagine how addicted THEY are to this game........ I mean for heavens sakes they work there too lmao

[LadyyLushyy]

Agreed Golarga....... I believe the BB-team understands and is doing what they can to fix the situation as well........ If we can't play that means they can't play..... Can you imagine how addicted THEY are to this game........ I mean for heavens sakes they work there too lmao

The point is we are still left out in the dark with no idea of what is happening .....