agreed, tis crap that all this goes down and no compensation for the troubles of their paying players
not that theres anything wrong with free to play... just saying without the gem buyers there would be no game and no basis for the free players
agreed, tis crap that all this goes down and no compensation for the troubles of their paying players
not that theres anything wrong with free to play... just saying without the gem buyers there would be no game and no basis for the free players
I guess you can't expect much more from a free game, even though i have spent enough on it to buy 2 or 3 'real games'. The lack of communication about what is wrong and the progress they are making fixing speaks volumes to me as a business owner and developer. There are two ways to deal with this: 1. With complete honesty and transparency as in "We have been compromised by (insert reason here) It may be several days before we are operational, We will provide updates and bulletins each hour" or 2. Be vague and uncommunicative in the hopes that people will eventually calm down and wait for the fix to happen. In scenario 1, you apt to lose a few impatient customers. In scenario 2 you will anger and frustrate all players and the potential losses will be devastating. I am only a casual player who has been playing since the summer and although I am relatively patient and understanding of 'technical issues', this frustrates even me. I am not waiting for an answer nor will I subject myself to this sort of problem again. The whole point of this game for me was to have a relaxing, virtual problem-solving exercise, a bit like tending a garden or fish tank with out all of the prep and expense. With this blackout, and the promise of others like it, I can see that i will have to find a more reliable solution. Thanks for letting me say my piece, I did enjoy the game very much when I was playing it.
This game has had issues for a long time this is just one of many that I view are going to keep compounding unless we send them a clear message. "Don't **** with your player base", "Don't piss all over your player base" unless you happen to have a wet wipe handy (extremely generous compensation package) that you use right away, not wait 2-3 days while everyone abandons ship.
I have Money in the game. Sure I thought a week ago it was worth it. Now I am regretting my purchase of Gems
You seem to imply that they do not intend to fix this.
In reality they are working hard to fix it.
Patience, give them time.
They can't wave a magic wand here.Originally Posted by xethilus
epsilon think they are reffering to the compensation package not the tech issue
o..its about them both...they rolled us back for no purpose! hell...theres tons still locked out. as for patience, epsilon, this is the second time this has happened...when should patience run out?
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