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Thread: [Ubi Official] New Trade System Feedback

  1. #41
    Soldier
    Join Date
    Jan 2012
    Posts
    59

    new trade system feedback

    1) Filtering is completely broken, or too aggressive. Here's a simple thing your QA guys should have done already.
    1- Open the trade with ALL filters checked, take note of how many pages you can scroll through, right now it is 15 for me.
    2- uncheck all filters except basic items and click refresh, right now I only ever see 1 page of basic items
    3- move to the next resource filter and check it and uncheck all of the others, hit refresh, as I move down the filter list I currently see 1 page for basic, intermediate, advanced, expert, adventures, buffs, and special.
    4- so the math, with all filters checked I have 15 pages, in going through each filter individually I end up seeing only 7 pages... where did the other 8 pages of trades go?

    2) Columnar sorting - you threw away columnar sorting, that is critical. Evaluating all trades of the same type is must easier to do when you can look at all of them as a group, it is easy to spot outliers as well as to just get a sense for the value of a given item. Right now you have jump around from one resource type to the next or use the filtering which is too aggressive or outright broken (see above). There is some kind of sorting but it is incredibly unhelpful/not even useful. Try ordering by the name of the resource and forget trying to get tricky with the quantities because your current attempt at this makes the sorting terrible. Ascending/Descending doesn't work, I've sort of seen it work once, but well it is bad, your old sorting was WAY better. Any sort takes you back to page 1.

    3) Trade notifications- there are none, and I don't see them in the history tab. There is no feedback mechanism to the players that anything is happening, this is called human factors engineering, hire someone better than the person you have now, or listen to that guy.

    4) Free slots? - when you post your first trade it says 1/4 free slots, after you post that trade and go back to post a second trade because the GUI said you have 4 free slots, the next slot costs 3gc and the next 6gc, where did the other 3 "free slots" go? and how do I use them? Again human factors engineering, you guys are trying to communicate something and I as a user of the interface have nfc what you are doing/tell me.

    5) Search - lol you are executing a wildcard search of the traders name, the selling item, and the buying item. I searched for b, many trades were horseback, crossbow, Baskets, and then I arrived at a trade of 89 Iron swords for 9900 water from barogna. Why would you include players names? I'm not interested in trading for names, all we care about are the resources, it seems like the search needs to be modified to evaluate only resources. It should probably just be focused on resource in the offering column. In any case the search needs a little help it isn't clear what it is doing for you.

    6) Need to be able to see more results/resize the trade window - all the trades are squished into that little box. Which results in an awful lot of scroll wheel movements. The limited number of results/pagination makes it difficult get through all of the items in a timely manner. I don't have time to spend browsing stuff for hours on end. As a result my daily buying and selling has taken quite a hit.

    7) anti new player - established players want to move large lots, so they will post them in large quantities, players sub 30 or so will be denied access to trade with anyone trading in large quantities because they won't have the resources or the storage to handle that kind of trading. When you are starting out you can do a lot of trading because there are tons of supply chain management conundrums, with this new system a lot of the trades won't be accessible to you, so they will be clutter and will make it take longer to find the trades you care about. Yes you can filter, but if you've read my previous points you'd realize that isn't that helpful.

    8 too cluttered - there are 33 pages of things posted because they stay posted for 6 hours. Bring back the 10 minute timeout, so that there is less garbage to wade through. You could leave longer timers for the posts that people pay for, but in this case having so many trades is making the system unusable. You created a system that doesn't scale due to over crowding, so you need to prevent it from getting overloaded.

  2. #42
    Recruit
    Join Date
    Sep 2012
    Location
    Maine
    Posts
    28
    World
    Zeus
    I am in a unique position, having just joined a guild LESS than 24 hrs ago, and I CANNOT trade with fellow guild member. I can trade with friends but not my guild

  3. #43
    Recruit
    Join Date
    Jul 2011
    Posts
    11
    World
    Zeus
    Just tried using the new trade system and it looks like you can only sort PAGE 1 - if you move onto Page 2, you lose the sort and when you try to resort again it throws you back to Page 1.

  4. #44
    Soldier
    Join Date
    Jan 2012
    Posts
    59
    1) Filtering is completely broken, or too aggressive. Here's a simple thing your QA guys should have done already.
    1- Open the trade with ALL filters checked, take note of how many pages you can scroll through, right now it is 15 for me.
    2- uncheck all filters except basic items and click refresh, right now I only ever see 1 page of basic items
    3- move to the next resource filter and check it and uncheck all of the others, hit refresh, as I move down the filter list I currently see 1 page for basic, intermediate, advanced, expert, adventures, buffs, and special.
    4- so the math, with all filters checked I have 15 pages, in going through each filter individually I end up seeing only 7 pages... where did the other 8 pages of trades go?

    2) Columnar sorting - you threw away columnar sorting, that is critical. Evaluating all trades of the same type is must easier to do when you can look at all of them as a group, it is easy to spot outliers as well as to just get a sense for the value of a given item. Right now you have jump around from one resource type to the next or use the filtering which is too aggressive or outright broken (see above). There is so kind of sorting but it is incredibly unhelpful/not even useful. Try ordering by the name of the resource and forget trying to get tricky with the quantities because your current attempt at this makes the sorting terrible. Ascending/Descending doesn't work, I've sort of seen it work once, but well it is bad, your old sorting was WAY better.

    3) Trade notifications- there are none, and I don't see them in the history tab. There is no feedback mechanism to the players that anything is happening, this is called human factors engineering, hire someone better than the person you have now, or listen to that guy.

    4) Free slots? - when you post your first trade it says 1/4 free slots, after you post that trade and go back to post a second trade because the GUI said you have 4 free slots, the next slot costs 3gc and the next 6gc, where did the other 3 "free slots" go? and how do I use them? Again human factors engineering, you guys are trying to communicate something and I as a user of the interface have nfc what you are doing/tell me.

    5) Search - lol you are executing a wildcard search of the traders name, the selling item, and the buying item. I searched for b, many trades were horseback, crossbow, Baskets, and then I arrived at a trade of 89 Iron swords for 9900 water from barogna. Why would you include players names? I'm not interested in trading for names, all we care about are the resources, it seems like the search needs to be modified to evaluate only resources. It should probably just be focused on resource in the offering column. In any case the search needs a little help it isn't clear what it is doing for you.

    6) Need to be able to see more results/resize the trade window - all the trades are squished into that little box. Which results in an awful lot of scroll wheel movements. The limited number of results/pagination makes it difficult get through all of the items in a timely manner. I don't have time to spend browsing stuff for hours on end. As a result my daily buying and selling has taken quite a hit.

  5. #45
    Recruit
    Join Date
    Apr 2012
    Posts
    3
    World
    Zeus
    With the new trade system in place I feel as though the ONLY reason I'm still playing this game is because I payed money into it. Even so, I feel that if this remains in place I'll end up leaving the game completely in less than a month's time. Very dissappointing. Typical corporate thinking and implementation. Take a game everyone loves and continue to change it to a point where everyone hates it and ultimately leaves.

  6. #46
    Settler
    Join Date
    Oct 2011
    Posts
    159
    World
    Zeus
    Quote Originally Posted by Ticketpete View Post
    With the new trade system in place I feel as though the ONLY reason I'm still playing this game is because I payed money into it. Even so, I feel that if this remains in place I'll end up leaving the game completely in less than a month's time. Very dissappointing. Typical corporate thinking and implementation. Take a game everyone loves and continue to change it to a point where everyone hates it and ultimately leaves.

    Seriously? Are you truely unable to see how much better this trade system is over the old system?

    Yes sure there are a few "bugs" that need to be ironed out... but overall the new system is amazing.

    Earlier, I unloaded over 30k water, 30k flour, 20k wheat, and bought a few other things including a 500 gold deposit and I did all that in about 1 hr. It could have been quicker if I had have been faster, but I had just woke up and was taking my time. With the old system it would have taken all day to get that done and as a direct result I was almost always at my warehouse capacity because I just couldn't bother spending all day trading.

    The new system is awesome. Plain and simple. If you think it hinders players at all you're either inept or just being stubborn.

  7. #47
    rodneymillerpca
    Guest
    AWESOME! OUTSTANDING! Now this I would count as compensation for the week roll back.

  8. #48
    Recruit
    Join Date
    Jul 2012
    Posts
    3
    1. As stated previously, if I sort the trades by a certain column, keep the friggin' sort order when I go to page 2!!!!! There, got that out of my system.
    2. One other thing that would be EXTREMELY helpful is the ability to have the trade window up and the inventory window up at the same time. I could do that when trading was a tab. Give one of the windows the ability to be pinned, like the building window.
    3. The 24-hour issue isn't one. I agree it should go away but that's just based on others' comments.
    4. The history tab should include any offers that I have initiated but were not accepted by any other players.
    5. Let us treat the trade history like mail. Let us choose when to erase the trades or keep more than 20. I know this will increase server storage but you eliminated trade mail so that should offset the issue.
    6. I don't see the purpose of the search field while you are creating an offer. It's just as fast to scroll down.
    7. Sort numerically, not alphabetically. I.E. 1, 2, 3, 4, 5 not 1, 100, 2, 200, 3, 300, 4, 400, 5, 500. This has been an issue for a very long time.
    8. If I'm going to pay gems for another trade offer or additional lots then those slots better be permanent!!! If they are only temporary then offer them for gold coins so coins can be worth something again.

    That's all I have issues with for now.
    Last edited by LordDrache; 10-11-12 at 10:47 am. Reason: Added #7, #8

  9. #49
    Recruit
    Join Date
    Sep 2012
    Posts
    8
    Quote Originally Posted by Anax_Basileus View Post
    Seriously? Are you truly unable to see how much better this trade system is over the old system?
    The new system is awesome. Plain and simple. If you think it hinders players at all you're either inept or just being stubborn.
    This is a classic example of people fearing change. this new trade system is NOTHING but positive. there are people complaining that the prices are all increasing on everything. to them i replay, it is now just an accurate representation of what the items are truly worth. this game is baised on a free market, so the market (every player) decides the price of things.


    but, i think it is pritty clear that everyone is against the 24 hour portion of the update. that one is pritty annoying.

  10. #50
    Recruit
    Join Date
    May 2012
    Posts
    40
    World
    Zeus
    1. Free slot with up to 4 lots: this feature is not that obvious. Although it is a slider bar in the top center, it is easy to overlook. There is confusion in the concepts "lots" and trading "slots".

    2. How long does a trade offer stay on?

    3. The trade history remains blank even after I received trades or I canceled trades.

    4. What is the difference between the extra trade slot using gems and that using coins.

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