I must say this reply from someone who works for an International company such as UBI Soft is totally unprofessional and I have to wonder how said person is able to get a job working for a company such as UBI Soft perhaps they do not care in anyway about there customers I have made SS of this and will forward it to UBI Soft Customer Complaints, Internet Watchdog and consumer rights.
as UBI Soft receive the money you spend with this 3rd party they are still responsible...