Results 1 to 8 of 8

Thread: Recieved 50 gems but no hut

  1. #1
    Recruit
    Join Date
    Feb 2012
    Posts
    14
    World
    Zeus

    Recieved 50 gems but no hut

    I am creating this thread as directed by the support staff in hopes that Meesherbeans or Katalyst will be able to help.

    I played the required 2+ hours and completed the survey. I did recieve the 50 gems for logging in, but not the additional 200 gems or pirate hut.

    Email response from support staff:
    "Hello SleepingRabbit,

    Thank you for sending in your question.

    Support is unable to help with Test Server and Test Server Event issues.
    You will need to post in the official forums. The forum PXM's Meesherbeans and Katalyst will be able to help you there.

    Direct Link:
    http://forum.thesettlersonline.net/f...ing-Discussion"

    So, Meesherbeans or Katalyst please can you help?

    Thank you in advance,
    Sleeping Rabbit

  2. #2
    Recruit
    Join Date
    Feb 2012
    Posts
    3
    Hi folks,

    same here. I received the 50 gems but no hut :-(

    Also, I have played well more than 2 hours on the testserver (well, not continuously, because of several relogs) and completed the survey, so I'd think I should be receiving the 200 gems for that as well.

    Regards,
    Plofre

  3. #3
    Recruit
    Join Date
    Mar 2012
    Location
    WNC
    Posts
    16
    World
    Zeus
    I as well, played 30+ hours (many of those times way more than 2 hours each), enough to complete a Nords & WotS and finished the survey to get the 50 gems e-mail claiming it was all the gems and pirate hut. I opened a support ticket but have been ignored about it so far.

    Surely they deliver on what was promised, right?

  4. #4
    Noble meesherbeans01's Avatar
    Join Date
    Sep 2012
    Location
    My Island!
    Posts
    424
    Hello, there! Please check out the stickied announcement thread at the top of this forum, as it has more information on this topic.

    http://forum.thesettlersonline.net/t...ate-Hut-Reward
    BB_meesherbeans
    Community Manager
    Follow us on Twitter | Like us on Facebook | Contact support

  5. #5
    Soldier SleepyDragon's Avatar
    Join Date
    Sep 2012
    Location
    Sweden
    Posts
    89
    World
    Zeus
    Same here just got the 50 gems played for a few days no 200 gems and no HUT

  6. #6
    Recruit
    Join Date
    Feb 2012
    Posts
    14
    World
    Zeus
    Thank you meesherbeans for responsing.

    I know you have spending alot of time answering the same question over and over again, but it means alot to us often left in the dark... so thanks again for your help.

    The Sleeping Rabbit

  7. #7
    Recruit
    Join Date
    Mar 2012
    Location
    WNC
    Posts
    16
    World
    Zeus
    As well, many thanks meesherbeans, I will wait patiently and thank you for what you do

    Much appreciated,

    Grady

  8. #8
    Soldier
    Join Date
    Feb 2012
    Posts
    81
    World
    Zeus
    Thank you for clearing this up MB.

    I received the same mail and have been checking the forum for info,
    waiting to see when things would arrive and was starting to get worried.

    Thank you for keeping us up to date,

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts