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Thread: Cannot get into game

  1. #1
    Recruit
    Join Date
    Nov 2012
    Posts
    3
    World
    Ares

    Cannot get into game

    the home page does not appear properly, no place to click play now, all i get is a long list of countries and the news that is normally there, but it is not in the normal format but in a long list. I cannot get into my game. If not logged in, cannot get into this forum as the login is not working either. I was already logged in fortunately so could apprise BB of this issue, others were not so lucky. Please help me get back into my game on Ares server.

  2. #2
    Noble meesherbeans01's Avatar
    Join Date
    Sep 2012
    Location
    My Island!
    Posts
    424
    Hmm, it sounds like your computer may not have downloaded the website properly; could you please try clearing your cookies and cache? If that doesn't work, please try another browser.
    BB_meesherbeans
    Community Manager
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  3. #3
    Recruit
    Join Date
    Sep 2012
    Posts
    12
    World
    Ares
    Hi,i am having the same problem. Finally got the home page to come up so that i could log in but when i went to the BB download it was a white screen, nothing happened, have clearded my cache and tried 3 different browsers, nothing has worked. It has been over 18hr since i got kicked out of settlers, would really like to get back in please

  4. #4
    Recruit
    Join Date
    Sep 2012
    Posts
    7
    World
    Zeus
    i have the same problem only with the zeus server. i can get to the home page and log in but when i press "play now" i get a white screen.

  5. #5
    Recruit
    Join Date
    Sep 2012
    Posts
    12
    World
    Ares
    it is now 21hrs since i have been able to get into the game. I have cleared cache and cookies, i have tried 3 different browsers, i have unistalled and reinstalled both Flash and Shockwave, nothing has changed, back to not being able to bring home page up except as a list, cannot click "play now" because it is not there. Even when it was there for a very short time, i could not get past the load page as all i got was a blank white page. My husband, who also plays in here is having the same problem, even though our computers are not on a network together, have different operating systems and different computers. Why is this happening? the rest of the web sites we have tried are working fine. it is just this one.

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