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Thread: Forum loading and recent server connection failures

  1. #1
    Noble LadyTerra's Avatar
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    Forum loading and recent server connection failures

    Lately staying connected to the game has been challenging. On the air card I can't stay logged in for longer than 10 minutes at a time, frequently less than that. On the broadband at home, I disconnect about every 30 minutes. Constantly losing connection means I lose the chat history. I have run every diagnostic and used every browser known to man. The problem is with the recent attempts to load balance, something is causing a delay from the server to my client. Also, the forum is not loading anytime I go to launch it the first time. I have to go out, and load it again for it to finally show, refresh doesn't fix the error: "An error occurred. We regret an error occured. Our Technical team are aware. Please try to refresh the site and hope the problem does not persist. "
    Rather a poor choice in verbiage as you never want a customer to have to "hope" it doesn't happen again.
    Founder "Father" of The Deities (DIT) Guild
    Motto: Determination, Integrity, Teamwork
    Official Tree: The Sequoia Redwood
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  2. #2
    Noble
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    i thought perhaps it was something on my computer causing the prob w the forum loading up. i too have tht error message pop up on my 1st attempt to load the forums, every time i close my browser and reopen it. luckily no connection issues in game for me (yet :/ )
    'during times of universal deceit, telling the truth becomes a revolutionary act' -george orwell-

    those who see the crime, and say nothing, are just as guilty as the criminal

  3. #3
    Mayor Wimpy's Avatar
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    I also have to make at least 2 tries before the forum will load. Not your computer or mine is the problem, I hope :-)
    If something can go wrong, it will.

  4. #4
    Noble Galaxia's Avatar
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    Mine is the same as well when trying to load forums.. takes at least two tries, then I also did have it conk out on me today, when it was loaded perfectly, then it flashed the error of loading when I hadn't changed anything.

  5. #5
    Veteran General The_Director's Avatar
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    I have the double forum error as well.

  6. #6
    Settler clarkstar's Avatar
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    forum problem here, every time. get it together bb!

  7. #7
    Soldier Yarrah's Avatar
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    Also having that problem

  8. #8
    Recruit
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    I also have that problem with the forum. I can never access the forum from the forum button in the game either. Always have to access it from the homepage and usually I have to try it twice because it rarely lets me in on the first try.

  9. #9
    Noble LadyTerra's Avatar
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    Getting really irritated with this new bug. Any word on when this is getting fixed?
    Founder "Father" of The Deities (DIT) Guild
    Motto: Determination, Integrity, Teamwork
    Official Tree: The Sequoia Redwood
    Official Animal: The Ox

  10. #10
    Noble LadyTerra's Avatar
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    No reply on ticket

    I submitted a ticket several days ago to address the connection issues I am having, but I have yet to receive a response. Can someone check to see that the ticket was received?
    Founder "Father" of The Deities (DIT) Guild
    Motto: Determination, Integrity, Teamwork
    Official Tree: The Sequoia Redwood
    Official Animal: The Ox

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