What do you do if it's been more than 48 hours?

[Needgod]

After 2 years of game play, I was blocked access because they didn't like my screen name.. I was not aware I was breaking any rule, but the notice said I could change screen name and resume play..

"Your access to the game has been blocked for the following reason:

Your username was deemed inappropriate according to our Terms of Service, namely advertising a non-Ubisoft website. Please send in a ticket to our support team (http://www.thesettlersonline.net/help-and-support) with five alternate name options. They will be happy to change your name to an appropriate one, so that you may continue to play The Settlers Online."

I did not know I was breaking a rule, so I complied and sent in a list of 5 names 48 hour ago, and have not got a responce. Do I resend it, or keep waiting? I lost my log in cycle at 6 days, and am about to lose the quest I was in..

(p.s., someone tell frostduster i'm blocked...lol)

[psaltery]

did u check the spam box of the email address you signed up with? i found a response from them
in spam once.

[BB_DXTed]

Our records show that a ticket was sent to you.
Send in a ticket to support with 5 names of your choosing that don't violate the Terms of Service or Code of Conduct.
The first name that is available from your list will be your new name.

-DXTed

[Needgod]

Thank you for your responce. I did check my email, but only had my confirm report. (check spam as well, didn't see it) If it was changed to just NeedGod, I will try to log in under my old password.

Much thanks..