BB_Susurrously, our Customer Service Lead, recently spoke to this in the thread linked by The_Director. The BBs are paid employees of Ubisoft and while the GMs try their best to monitor Global-1 in both Ares and Zeus, there is not always someone available to immediately handle a chat violation. There are several options in place, such as going to a different channel, using the /ignore feature, and reporting the issue so it can be investigated.



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