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Thread: Gems Purchase..ain t happening

  1. #1
    Recruit
    Join Date
    Jun 2013
    Posts
    1
    World
    Ares

    Gems Purchase..ain t happening

    I was wondering if someone can tell me why the shop aint allowing me to purchase gems.. i have tried 2 credit cards and i have tried my paypal account and it states on my paypal account that the seller has cancelled my purchases.. why would i be refused gem purchases when i have bought gems in the the past with no problems.. plz get back to me my email is johnandmel75@live.com

  2. #2
    Game Master BB_xMISTY's Avatar
    Join Date
    Mar 2013
    Posts
    170
    World
    Zeus
    Kuragnor,

    We are sorry to hear that you are having issues with making a payment for gems. Unfortunately we cannot directly help with payment issues. You will need to contact Playspan/UltimatePay to find out why your payment method has been declined.

    Playspan/UltimatePay
    Phone: 877-703-6339
    Hours: Daily from 9am to 8pm EST



    BB_xMISTY
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