"Please be aware that attempting to create another book can result in this issue occurring again. We will be unable to provide you with gems if this occurs again as we are working to resolve this issue. We thank you for your patience".
Is the email I got, and then BB_Tophour says "We have no response back from you on them." Exactly what response is there to give to an email that asks for no response? Except to continue to ask somebody to help out, give us books, tell us something, anything.
When the Mayor is upgrading or producing a collections buff or if there's a completed collections buff waiting to be picked up it can throw the bookbinder entirely out of whack. There may be other causes not yet identified but those seem to be the most common culprits.
Same, for over a week.
I'm having the same problem. I thought I was going nuts and not being able to remember when I started making my last tome, but I'm glad I'm sane.Hopefully there will be some recompense for this delay...
Nu-uh....the bookbinder keeps resetting. There is no book to be picked up, because it never completes. In my instance, there was no upgrade happening on the mayor's house or bookbinder and there was no buff on the bookbinder to send it into a glitch.
And thank you Spleeter for your comments...I got the identical email after my ticket was sent in, and they did not ask for any response.
Please send books, so I can catch up.
That's it exactly.Originally Posted by Bubba_Ho-Tep
Did you also check your Mayor for a forgotten "collection" buff being built or waiting to be picked up? Something is ridiculously bugged somewhere and clearly a better response from support/the Devs is needed but until (if) something like that does roll in it's worthwhile checking all the causes uncovered by players the world over. They may, in some cases at least, provide something of a workaround.
Sometimes bad things happen to good people. We asked for updates and updates tend to break things.
STILL WAITING FOR A RESPONSE FROM YOU PEOPLE. Yes, I am yelling.
Still no info on this. I'm not playing this game until they decide their customers matter.
My mayor house did have a buff waiting for me to pick up. So I picked it up, and am about to go see if I can make a book now. *crosses fingers*
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