Server Zone Crash

[ThisNameIsTaken]

"An error was detected on your zone. Please try again."

I keep getting this message after trying to load my map.

Prior to this happening I had a friend buff some gold mines with that green smokey buff and when I tried to apply a light buff to the mines I was kicked out of game and ever since then I haven't been able to reload the map.

I have restarted my computer, refreshed and opened a new browswer, deleted cookies and history, cleared java and flash cache.

Still no luck resolving this.

Any help would be appreciated.

Kind Regards,
Hayden.

[ThisNameIsTaken]

To add to this, from what I've read I have to be patient and wait 24-48hrs, or for there to be a daily reset.

But it's rather frustrating considering I've just taken all my gold production chain buildings off sleep for the purpose of buffing them, and now they are running unbuffed and my gold mines will likely collapse wasting further resources.

For someone reasonable new to the game and rather poor, I can't afford to be throwing resources away like this. Is there anyway to be compensated?

[MrGrimm1]

Hello ThisNameIsTaken,

After a quick investigation into your account I can see that there are not blocks or errors on there. Please send in a support ticket so that way we can further discuss matters on how to resolve this situation.

[Crazy-Beard]

just happened to me.
I sent in a ticket.
Hope I get back in fast. my buildings are running un-buffed

[Ellism21]

I cant even get past the loading screen with Santa on it. I have tried reloading it several times. and cant get past it. To me having my buildings going unbuffed is normal, but not getting to open the door for today for the special reward and it going towards the gold tower worries me.

[I-See-Dead-ppl]

I had this issue a week ago. It took 8-9 hours till I could sign back in the game from the loading screen.

[Lochsaw]

I had the same issue about a week ago and AGAIN today I've also done the usual clear flash player cache, cookies, tried different browsers, different computers, blah blah. I even deleted my browser and flash player files and reinstalled and nothing works. This seems to happen most when people are moving or tearing down gem item buildings, so allowing this bug to persist for over a few months already is just an amazing business concept. It also appears there really is nothing you can do it's server side and you have to wait for a daily board reset which I assume is at the same time daily quests reset but I haven't checked. So after reading through as many forum posts as I could find I have not seen a response from any official as to what is going on or if there really is anything you can do besides sit there in frustration. Don't bother submitting a ticket I'll save you the 1-48 hour wait time on the response.

Thank you for contacting The Settlers Online Support regarding your issue with your zone crashing. There are a few things you can do to fix this situation.

1: Make sure you are using the currently available version of your web browser, as an older version may no longer be supported for the game.

2: Make sure you are using the most recent version of Adobe Flash. http://helpx.adobe.com/flash-player.html

3: Before logging into the game clear your cookie and cache files from the web browser you are using.
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

4: Clear your Flash cache files. You can find the steps on how to do this here: http://forums.adobe.com/message/4278569

5: Try using another one of the supported web browsers for the game: Fire Fox, Internet Explorer, Google Chrome.

Please be aware that having multiple Flash applications at once will cause lag, server crashes, and flash crashes. Please try to limit the number of Flash based web applications you have running while trying to play the game to have the best experience. Such applications include YouTube, Pandora, and other Flash based games.

[I-See-Dead-ppl]

this is the 5th ZONE ERROR CRASH !
How can I play this game if the game crashes all the time !!!???
I need back on here ASAP! sending in a ticket now

[I-See-Dead-ppl]

Zone error Crash #11 , 12 , 13 oh why count anymore.
Happened over the weekend. lost over 24hrs of gameplay.
I'm requesting some sort of compensation this time.
This is happening too many times. sending in a Ticket right now

[I-See-Dead-ppl]

Still says Zone crash. I have not been on my island today.
This really sucks