Sorry to burst all of your bubbles, this is not the reason for the Server Zone Crashes. In fact, that is the server over-loading issues. You are being told reasons why this or that happens, when that is not really the truth.
I was locked out with a Zone Server Crash and was told, point blank that is was a server issue. Many were. I have extreme lag and such horrible issues with my game it drives me nuts. Anyone is welcome to come to my island and watch my FairyTale caste "ZZZ's" that move up and down stop and freeze. This happens every 30-90 seconds and lasts for 8-15 seconds. Additionally, I have to build fields and wells twice and cannot assign or un-assign generals quickly. It is NOT my internet and it is NOT my computer. It is my game and has been tested. Anyone can see, the server I am on is broken or over-loaded. I has asked for my account to be debugged and to have my game switched to a different physical server, then the one I am on. NOT from Zeus to another, but the actual physical server that is in Texas.
Clearly this 60 second "FIX" or attempt to stop people from moving stuff around has DONE NOTHING to fix the server. In fact, my game gets worse by the day and it has been 4 months now. Still no word from BB on what they are doing it. Not surprised if my account is placed on the complete bottom of the list. Am I complaining, YES.
I am saying this cool-down of 60 seconds is BS and should be removed. Those that know, know the real reason why you put it in, so we can't remove bushes anymore and add more space to our islands that are packed with trees, bushes and stump WE DON'T WANT.
Putting a band-aid on an open wound never solves anything. In fact, all it does is gets worse over time. Fix the problem, first then you wont have to come up with these lame excuses as to why you are taking away our abilities to increase our space. Fix your servers and let us play the game, that I have personally spent a lot on.
Stevie
Now let the comments fly.
all the complaining about waiting 1 minute come on ppl....ok hey BB make it like it was and have them tear the buildings down i for one don't care about shaving a sec off production time really like it matters that much
the cool down is like pulling out all my teeth while I wait each minute Ahhhhhhh !
I think certain web browsers and certain plugins to those browsers and certain versions can cause error when communicating with the game, causing both lag and crashing.
More of the same "new" content with a different bow? I will give more of the "same" towards my gem accumulation.
As you guys know, programming is a daunting undertaking. Even when there's just a few lines of code, there's multiple opportunities for things to go wrong. Imagine over a thousand lines of code, or over a million. Pile on top of that the vast amount of information coming from multiple, vital sources - world servers, chat servers, login servers, - not to mention individual information from thousands of players. Pile on top of that: changes in software or hardware unrelated to the game - video card issues, browser issues, etc.
It's a daunting task, and it's certainly not a smooth experience. Fixes that work in the test server will not work on the live servers. Fixes for some issues will end up breaking previously-fixed issues. A new build can introduce entirely new bugs. Though we do try to test everything beforehand, because the game is a living, growing thing, it is constantly in flux and some issues cannot be predicted or easily fixed.
The issues with the move building feature affected one type of locked zone error. There are certainly others. These are being researched, tweaked, and tested. Trust me - we want this game to work just as smoothly as you do. We will continue to try and deliver to you a great playing experience.
punish them all BB leave out the move function
Has anybody gotten the move building function to work since the update? My button is lit up now, but then it won't let me click any buildings.
*edit* - Its working now, just had to reboot my PC.