being declined for gem purchase
the system keeps giving me a decline error.I have verified with both my cards and Papal that the payments are being approved but shop is not accepting the payments... I have been trying to contact support for 2 days on this and no response...
I have posted here, sent 4 tickets, used Facebook and Twitter.. still no response...
Welcome to the crowd.
If something can go wrong, it will.
Just tried to use an Ultimate Game Card and that declined as well... WTF
No one has even replied to answer questions so I know what the or when the ....
they might have closed down for the holidays. by that i mean support might not be there
Hey VaclavH, I just had the Same Issue, I contacted PlaySpan by Phone 877 - 703 - 6339. and gave the Guy the Code from the Ultimate Play Card and he forced the Order Through. What is happening, they have a Security Feature which, If your purchase history is Abnormal, then it will automatically reject your purchase. For Example, I've never bought Gems before, so I bought some and just tried to buy another back to back and it kicked on my purchase. Anyways, give them a call and see if they can force it through for you as well. Better hurry, they only open another 45 mins.
yep that worked ty....Originally Posted by GateKeeper420
Your Very Welcome man, I know how it is, I was pulling my Hair Out over this whole Situation as well. Just glad I could helpMerry Xmas
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