Thread: $9.99 Gem Purchase

Here's what I see when I'm signed on.

Originally Posted by DeVonee

You've asked for a screenshot of the gem sale window - here it is:


I joined the game in October 2013. Purchased the $9.99 sale twice - November 2, 2013 and December 25, 2013 (Ares server). Purchased again during Mega Gem sale on December 26, 2013. Now, the $9.99 package is only available during Mega Sales. It used to be a "regular" item in the gem market shop with a flag stating better deal or bargain deal (?). After the update to remove Christmas Event, it disappeared. Please bring it back.
Thank you

This is consistent with my experience. I bought gems during those gem sales as well.

Thank you for providing the screen shots for us as requested. We are investigating this issue and we will have a solution as soon as possible. We will notify everyone of any changes or updates in upcoming patch notes or announcements.

Hey I think I know whats the problem!
There's a one-time special package that you may buy, its somesort of starter package, you get 3500 gems for $9,99
When its bought, it disappears.

So there might be a script error that removes both the regular and special $9,99 package after buying the special $9,99 package, this is probably the cause here because my regular $9,99 option disappeared right after buying the special 3500 gems for $9,99 package.

especially because I witnessed this disappearance myself, this might be the cause

hopefully this provides a solution

that's a good theory Louisa, and it may be connected somehow, but i never bought the started pkg, and i cant see either of them when logged in.