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Thread: New Silo caused the Great Rollback of 2014

  1. #241
    Veteran General
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    no

  2. #242
    Settler
    Join Date
    Feb 2013
    Location
    In My Bone Church...Iron Price ;-)
    Posts
    166
    World
    Ares
    My game is glitching badly also jack. Can't log in, when I can I get dropped, buildings aren't showing up, I can't drop buffs, can't attack in advents or can't see attacks happening when I can attack. Have the latest versions of Chrome, Explorer and Flash installed. No chat in Explorer. Internet connection and speed is fine. Sent a ticket. Dunno, but pissed off and not spending anymore money until it's fixed.

  3. #243
    Mayor Wimpy's Avatar
    Join Date
    Jul 2011
    Location
    Dallas Texas
    Posts
    3,934
    World
    Zeus
    Quote Originally Posted by jackrack500 View Post
    no
    He fiddled while Rome burned. Perhaps BB has taken up the fiddle?
    If something can go wrong, it will.

  4. #244
    Veteran General
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    seems so wimpy its like they dont care anymore about our problems. still cant play as of this post maybe tomorrow will be better

  5. #245
    BB_Nellemose
    Guest
    Logging into the main website will automatically log you into the forums and the game.

    To get into the game simply click "Play Now" and the game client will redirect you and begin to load.

    To send a support ticket, you must be logged into your account and your account must be activated using the activation email that was sent to the email on your account when you signed up. Then you may go to this link, http://www.thesettlersonline.net/en/help-and-support to submit a support ticket. If for some reason you are unable to see the form on this page or have not yet verified your account, you will need to contact us at this email account.support@castleempireonline.com with your player name, server, and issue.

    @Howdy - I checked your account and found no locked zones or any suspensions that would otherwise prevent you from logging into the game, if you're still having issues logging in please try the steps below.
    1. Make sure you are using the currently available version of your web browser, as an older version may no longer be supported for the game.
    2. Make sure you are using the most recent version of Adobe Flash. http://helpx.adobe.com/flash-player.html
    3. Before logging into the game clear your cookie and cache files from the web browser you are using.
      http://www.wikihow.com/Clear-Your-Browser%27s-Cache
    4. Clear your Flash cache files. You can find the steps on how to do this here: http://forums.adobe.com/message/4278569
    5. Try using another one of the supported web browsers for the game:
    • Mozilla FireFox
    • Internet Explorer
    • Google Chrome

  6. #246
    BB_Nellemose
    Guest
    @Jackrack500 - We have sent you an email discussing your issue. Also, you may want to check this forum post for more information.

    http://forum.thesettlersonline.net/t...l=1#post232350

  7. #247
    Veteran General
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    Mar 2012
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    i have no email from any1 yet nellemose

  8. #248
    Veteran General
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    in game or email nellemose

  9. #249
    Recruit
    Join Date
    Jan 2014
    Posts
    7
    World
    Zeus
    I also am having Zone issue. Dumped me out then tried to log back got error message of zone problem. Rebooted, cleared cookies and history. Didn't work. Then shut computer down. Restarted still same. Help

  10. #250
    Recruit
    Join Date
    Feb 2013
    Posts
    22
    World
    Zeus
    ^^^ Same for the past 3 hours. Cleared cache, cleared Flash cache, tried different browsers.

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