Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 14

Thread: Horseback adventure giving error and crashing game

  1. #1
    Recruit
    Join Date
    Jan 2014
    Posts
    5
    World
    Ares

    Horseback adventure giving error and crashing game

    I started the Horseback adventure. I sent 3 generals with troops and then sent 2 of my generals back home to get more troops. When i went to move my 3rd general to his starting position, I got a message that said there was an error detected in the zone, click to refresh. I clicked and since then every time I try to go back to the adventure island, I get the error detected in zone message and my game crashes.

    Please help.

  2. #2
    Mayor Wimpy's Avatar
    Join Date
    Jul 2011
    Location
    Dallas Texas
    Posts
    3,934
    World
    Zeus
    Contact support.
    If something can go wrong, it will.

  3. #3
    Veteran General
    Join Date
    Mar 2012
    Location
    u.s.a.
    Posts
    510
    World
    Zeus
    figures another fell prey to the locked zone. send in a ticket to support

  4. #4
    Recruit
    Join Date
    Jan 2014
    Posts
    5
    World
    Ares
    I have put in a support ticket. However, my troops are trapped on that island. I could abandon the adventure I guess but then I lose the adventure. I just read in another thread that it's been 15 days or more and support has not yet gotten around to resolving their ticket.

    If that's the time frame for a support ticket, that is ridiculous. This game is seriously not worth waiting around for 2 weeks for support to resolve a problem.

  5. #5
    Retired Community Leader RomanGodCamper's Avatar
    Join Date
    Aug 2011
    Location
    Canada
    Posts
    1,278
    World
    Zeus
    Quote Originally Posted by Helystra View Post
    I have put in a support ticket. However, my troops are trapped on that island. I could abandon the adventure I guess but then I lose the adventure. I just read in another thread that it's been 15 days or more and support has not yet gotten around to resolving their ticket.

    If that's the time frame for a support ticket, that is ridiculous. This game is seriously not worth waiting around for 2 weeks for support to resolve a problem.
    They are 10 days back up on Tickets because of the snow. They usually get 100 Tickets per day. but in 1 day, they gotten 1100 Support Tickets. So it's going to take twice as long but they also go into the person's account and check the problem out as well. So you will have to be patient.

  6. #6
    Veteran General
    Join Date
    Mar 2012
    Location
    u.s.a.
    Posts
    510
    World
    Zeus
    also a bb said that a script runs every 5hr for a adv locked zone so it might resolve itself soon.

  7. #7
    Recruit
    Join Date
    Jan 2014
    Posts
    5
    World
    Ares
    I'll check it out this morning and see if i can get in. Thanks Jack.

  8. #8
    Veteran General
    Join Date
    Mar 2012
    Location
    u.s.a.
    Posts
    510
    World
    Zeus
    anytime happy to help

  9. #9
    Veteran General
    Join Date
    Mar 2012
    Location
    u.s.a.
    Posts
    510
    World
    Zeus
    who said they got 1100 in one day rgc? took a week for them to get to mine

  10. #10
    Recruit
    Join Date
    Jan 2014
    Posts
    5
    World
    Ares
    And yes, the island zone is unlocked now and i'm able to get back into my adventure. Thanks.

Reply to Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts