I'm amazed that there is only one BB reply, and it was an "I don't know." BB needs to see what happened to a very popular AE game when the developers chose to not listen to the paying players. People stopped playing and now the game is going away on the 10th of May forever. Players who loved the game are scrambling for something similar, but not finding it.
I predict the same will happen to TSO if the current non-response by BB continues; not only this issue but on many I've been reading the past few years. The other offering, Anno, is not as enjoyable as TSO and you will lose players to the BB franchise completely.
Just an observation from a paying gamer.