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Thread: Unable to Login - Captcha on Support Not Showing

  1. #1
    Recruit
    Join Date
    Mar 2014
    Posts
    3
    World
    Ares

    Unable to Login - Captcha on Support Not Showing

    Trying to log into Settler's and it is saying that my Username is invalid. Also, I tried to submit a ticket and the Captcha is not displaying nor is it refreshing.

    Any help?

  2. #2
    Recruit
    Join Date
    May 2014
    Posts
    1
    World
    Zeus
    I cannot log in with my regular log in. Get message that an error occurred and to refresh the page. Followed all suggestions under bugs & fixes. No help.
    I was able to log in with Facebook but that is a different account.

  3. #3
    Recruit
    Join Date
    Mar 2014
    Posts
    15
    World
    Zeus
    I'm getting the same thing. DId all the suggested things and no luck. Then I go and the captcha isn't showing so I can't send in a ticket...frustrating

  4. #4
    Recruit
    Join Date
    Apr 2012
    Posts
    8
    World
    Zeus
    Can't get in UPlay website. I suspect this has to do with WatchDogs, hah.

  5. #5
    Recruit
    Join Date
    Dec 2013
    Posts
    1
    World
    Ares
    I had some issues as well, but deleting the Flash cache and then clearing the browser cache and closing it, then restarting the browser itself, I was finally able to get logged into the game and the forums.

  6. #6
    Settler
    Join Date
    Apr 2014
    Posts
    228
    World
    Ares
    not necessarily - if uplay server is down, you can't log in shyressa - it's back up now. the first thing i tried 5 hours ago when it went down was clearing flash cache and everything.

  7. #7
    Retired Community Manager
    Join Date
    Oct 2013
    Posts
    799
    World
    Zeus
    We are currently experiencing some technical difficulties affecting login and are investigating the situation. We will keep you updated on our social channels - Facebook and Twitter.
    **Retired**

    Follow us on Twitter | Like us on Facebook | Contact Support

  8. #8
    Mayor Wimpy's Avatar
    Join Date
    Jul 2011
    Location
    Dallas Texas
    Posts
    3,934
    World
    Zeus
    I am glad to see that the test server is "now open". Only problem is I can't get on. It says uplay is not available.
    If something can go wrong, it will.

  9. #9
    Mayor Wimpy's Avatar
    Join Date
    Jul 2011
    Location
    Dallas Texas
    Posts
    3,934
    World
    Zeus
    Now I get the same message when I try to get on Zeus. I give up. You win.
    If something can go wrong, it will.

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