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Thread: Missing the daily bonus everyday now

  1. #1
    Recruit TheSleep's Avatar
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    Missing the daily bonus everyday now

    I log in daily, almost the same time everyday, even happens if i stay logged on for multiple days.
    Shows all X's for "missing out" on my daily.
    Never had this issue before the removal of the Easter edition. Even before when I stayed logged in for multiple days as soon as I clicked on the map anywhere it would give me my daily, this isn't so anymore.
    I've missed so many at this point.

  2. #2
    Settler map42's Avatar
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    I don't even get the pop-up with the X's for over a year now.
    No daily rewards at all. Not getting log in credit for the achievements either.
    Different version of related bugs, maybe?
    (no, clearing cache does not fix mine, nor different browsers, nor different operating systems, nor different computers, nor different internet connections, etc.)

  3. #3
    Veteran General psaltery's Avatar
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    you simply don't exist, map42. :P
    Anyone who considers protocol unimportant has never dealt with a cat. ~Robert A. Heinlein

  4. #4
    Settler map42's Avatar
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    Quote Originally Posted by psaltery View Post
    you simply don't exist, map42. :P
    That would explain a lot!

  5. #5
    Retired Community Manager
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    Make sure you are heading to http://www.thesettlersonline.net/en/homepage to login to the game. Some go straight to http://www.thesettlersonline.net/en/play, which, while allowing you to play immediately, can affect the daily login bonus.

    Staying logged in to the game for multiple days can also affect the feature. It is called a daily login bonus after all, not a daily stay-logged-in bonus. :P
    **Retired**

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  6. #6
    Recruit Barcus's Avatar
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    i have the same problem ..i've missed the weekly gems for 3 weeks now and i'm always logged in

  7. #7
    Settler map42's Avatar
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    Quote Originally Posted by BB_Rawren View Post
    Make sure you are heading to http://www.thesettlersonline.net/en/homepage to login to the game. Some go straight to http://www.thesettlersonline.net/en/play, which, while allowing you to play immediately, can affect the daily login bonus.

    Staying logged in to the game for multiple days can also affect the feature. It is called a daily login bonus after all, not a daily stay-logged-in bonus. :P
    I don't stay logged in.
    I do start at the homepage.
    Even logging in from a different computer that has never loaded this game, nor any other game, nor facebook, etc. it still doesn't provide the daily login bonus for me.

  8. #8
    Mayor Wimpy's Avatar
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    There is no map42
    If something can go wrong, it will.

  9. #9
    Game Master
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    Quote Originally Posted by map42 View Post
    I don't stay logged in.
    I do start at the homepage.
    Even logging in from a different computer that has never loaded this game, nor any other game, nor facebook, etc. it still doesn't provide the daily login bonus for me.
    If you know you've been logging in properly send a ticket into support, they can verify the log in times and clear up any issues by reimbursing lost rewards or showing you the times recorded for your log in history.

    http://www.thesettlersonline.net/en/help-and-support

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