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Thread: Finial group stage game loclout

  1. #1
    Noble
    Join Date
    Mar 2012
    Location
    Alberta Canada
    Posts
    397
    World
    Zeus

    Finial group stage game loclout

    Well I opened the new adventure today to do the event and i recieved an error when i tryed to visit the adventure. it said "File failed to load" "the client was unable to load a data file. delete your browser cache and try again" I did and Im locked out of the game now
    Zeus Artillerist {Gnomelot}
    Ares AAtillerist {Weeble Nation}

  2. #2
    Recruit
    Join Date
    Nov 2011
    Posts
    3
    World
    Zeus
    I just tried to log into both the regular settlers and the testerserver and both just went to a blank page and stopped, nothing else

  3. #3
    Recruit
    Join Date
    Jun 2014
    Posts
    1
    World
    Ares
    I was able to start this adventure, and a short while later, while playing around on my own map I got this same error and now I can't log in... just getting the blank page

  4. #4
    Mayor Moonlime's Avatar
    Join Date
    Aug 2012
    Location
    In the Present
    Posts
    2,053
    World
    Ares
    lol, movie night!

    Call me when you have fixed it and hope I haven't moved on by then.
    Still around from time to time.

  5. #5
    Mayor Wimpy's Avatar
    Join Date
    Jul 2011
    Location
    Dallas Texas
    Posts
    3,934
    World
    Zeus
    I am happy to hear that 2 days of maint. Has improved things a lot.
    If something can go wrong, it will.

  6. #6
    Retired Community Manager
    Join Date
    Oct 2013
    Posts
    799
    World
    Zeus
    Hi guys,

    First, try clearing cookies and cache. If that does not work, please send in a ticket to Support so they can investigate further.
    **Retired**

    Follow us on Twitter | Like us on Facebook | Contact Support

  7. #7
    Mayor Moonlime's Avatar
    Join Date
    Aug 2012
    Location
    In the Present
    Posts
    2,053
    World
    Ares
    It has been fixed..interesting.
    Still around from time to time.

  8. #8
    Game Master
    Join Date
    Apr 2014
    Posts
    41
    World
    Zeus
    I spoke to some other players that were having this issue and they reported that the issue resolved when they cleared their cookies and cache for their browser as well as for their Adobe Flash Player. Instructions to do this can be found by clicking here.

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