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Thread: Old player returned to find account deleteD?

  1. #1
    Recruit
    Join Date
    Jul 2014
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    Ares

    Old player returned to find account deleteD?

    I played this game for a long time in 2012, now I went to login and start playing again and my account is gone... I can login with the same details however my character does not exists and just asks me to make a new one now... Does anyone know why this happened?

  2. #2
    Mayor EpsilonSilver's Avatar
    Join Date
    Jul 2011
    Posts
    2,473
    World
    Zeus
    Are you sure it's not shunting you to Zeus?

  3. #3
    Veteran General psaltery's Avatar
    Join Date
    May 2012
    Location
    near the Gulf Coast
    Posts
    644
    World
    Zeus
    according to your profile on forum, it says you are on Ares. i dont believe ares existed in 2012. your old account, if it still exists, would be in zeus.

    not sure how long they give inactive accounts before they are deleted, but im sure all games do this.
    Anyone who considers protocol unimportant has never dealt with a cat. ~Robert A. Heinlein

  4. #4
    Settler map42's Avatar
    Join Date
    Sep 2011
    Location
    CA, USA
    Posts
    247
    World
    Zeus
    may just need to be sure zeus was selected when logging in

  5. #5
    Recruit
    Join Date
    Dec 2011
    Posts
    36
    World
    Zeus
    I also played in early 2012 then stopped and came back this past April. My account is on Zeus and is still active. Keep trying I'm sure they didn't delete it. Good luck.

  6. #6
    Retired Community Manager
    Join Date
    Oct 2013
    Posts
    799
    World
    Zeus
    Hey PandaPrime,

    See if your account is still live on Zeus. If not, please send in a ticket to Support so they can investigate the issue. Link: http://www.thesettlersonline.net/en/help-and-support
    **Retired**

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