Feedback - Re-balancing of the old combat system / production / adventures

[Raubhautz]

[17:01] [ELY] Raubhautz: WTF? Are you kidding me??? Invasion of the nords no longer has the premium stuff?

I had 13 'Invasion of the Nords' in my inventory prior to this ridiculous set of changes. NOWHERE did it say that the premium prizes were to be removed from IotN. Weapons, yes - out of all... other adventures were changing prices/method of payment...

So, I purchased at 1495 gems these POS adventures that do not even have a ls to sell, to get the premium items they had (Frozen Manor, Arctic Mine and the Rainbow Snow). NOBODY will pay 1495 gems without having something to earn.

I run one today (my first IotN since this 'update'), and what do I get? NOTHING in slot 7. It appears that BB in their haste to remove weapon slots in the loot spots, also removed the slot 7 for IotN which had the FM, AM or Rainbow Snow.

I will be looking for a full refund of the remaining 12 IotN adventures. No way I will run them for that pathetic loot.

BB/UBI, thank you for pushing me closer to the door. This game was really fun. Now it is not even honest.

Below is a snapshot of the loot:

https://www.dropbox.com/s/b5ncwzy44t...20bug.png?dl=0

Not sure why, but it appears that image links do not work in this post. Addendum - File was too large (49k), changed to link.



Update - after a quick exchange of mail between the tech called 'River' and I, they sent me [On 02DEC2014]:

Hello Raubhautz,

Sorry for the wait time to receive a reply. I have forwarded these details on to my superior and once I receive a reply, I will update you here.

Thanks for your patience.

Sincerely,
River

'The Settlers Online' Support Team

Then on 04DEC2014, I received the following email:

Hello Raubhautz,

I haven't forgot about you. I appreciate your patience.

Sincerely,
River

'The Settlers Online' Support Team

Nice, very nice. So I have not heard anything on this ticket so sent a quick update request email (today 10DEC2014); to which I received the following email:

Dear Raubhautz,

Thank you for contacting the 'The Settlers Online' customer support team.

Apparently, you were trying to respond to a ticket that had been closed and deemed resolved. Please create a new ticket.
If you create a new ticket and wish to continue the conversation from a previously closed ticket, please make sure to reference the original ticket number.

Best regards,

The 'The Settlers Online' Support-Team

They just went ahead and closed the ticket. No response, no phone call, no fax, nothing but closing the ticket.

ps - If any BB are interested in original ticket number, it is as follows: [Ticket#US-2014112812000067] RE: Highway Robbery

lol, from what I see, what the customer thinks is not important to them.

[Mmsown]

I am totally upset about the changes to the strength of the enemies in the adventures. I just lost 93 Cannoneers in a battle that I had done DOZENS of times and had only lost a few bowmen on in the past. A great deal of time and effort went into the creation of adventure walkthroughs, and now they are not worth anything?
I read the dev's diary and I'm telling you for certain, that change was not clearly stated. No mention that I could see about which adventures, which enemies, etc.

I cannot stand the people who stomp their feet and threaten to "rage quit" a free game. I always think they are just howling at the moon, I mean who is really going to care if they quit. However, right now, I'm stomping my feet and howling at the moon. I only actually purchase about $200 in gems per year, which I'm sure is much less than many of you. But I will not spend one more cent if my cannoneers are not replaced. And I likely will not be playing any more this time next week.

And yes, I did open a support ticket with my request.

[omega_redux]

I am totally upset about the changes to the strength of the enemies in the adventures. I just lost 93 Cannoneers in a battle that I had done DOZENS of times and had only lost a few bowmen on in the past. A great deal of time and effort went into the creation of adventure walkthroughs, and now they are not worth anything?
I read the dev's diary and I'm telling you for certain, that change was not clearly stated. No mention that I could see about which adventures, which enemies, etc.

I cannot stand the people who stomp their feet and threaten to "rage quit" a free game. I always think they are just howling at the moon, I mean who is really going to care if they quit. However, right now, I'm stomping my feet and howling at the moon. I only actually purchase about $200 in gems per year, which I'm sure is much less than many of you. But I will not spend one more cent if my cannoneers are not replaced. And I likely will not be playing any more this time next week.

And yes, I did open a support ticket with my request.

that is what happens when you dont read patch notes that very clearly stated fairy tale adventures enemies got changed.

[Raubhautz]

i'm really ticked now. you changed the loot of Invasion of the nords and instead of either an arctic mine, arctic manor or two snow i got a lousy useless ornament!!!! And I had to pay 1500 gems for that. Get a grip this is ridiculous. you owe me an arctic manor or 2 snow.

After investigating the loot for IotN, I found that the premium items were in slot 6... They just did away with that slot completely!!!! LMFAO! The stupid ornament was always a possible win in slot 5...

You know, if it was at least the BIG mayor statue, I could say, well... it does have some value in the TO. idk.

[MouseTrap]

I wonder if the team even reads the forums. Well in case they do here's my input. Why waste money buying gems when now Invasion of the Nords is a bust. I tried PVP. Why waste a lot of resources in order to take over colonies that give little in return? as for Christmas mystery gifts... no frozen manors? I guess the settlers game is making too much money and the company behind it needs a way to reduce taxes which is why they are reducing incentives/reasons to buy gems.

[LordB]

I actually just had a couple tickets I had sent in over bugs and had River dealing with my tickets too. Seemed like a sweet girl but now I am concerned she may be the only one working our tickets and she is overworked.... or you would think she would see a clear link how a paying customer would be angry over that kind of change to an adventure that is only meant for easy leveling and FM. You don't strike me as the lvl 30 type.....

I am scratching my head after seeing the loot from Invasion of the Nords... I wonder what 'great' stuff she is talking about.. it looked pretty poor to me. Maybe she got 400 granite confused with the FM, honest mistake...

[Ge_Whip]

Splash damage ok but its stupid when the damage hits 3 kinds of troops with same damage .... so if units can do 1000 damage it should not damage all 3 types of troops for 1000 damage each for a total damage of 3000. Thats like they all were in the same space .... it can't happen and it stupid. Doin a FT adv and watched it happen. The splash damage should be only a bit of the total and if you add it all together should add to the grand total.

[Souldestroyer]

This is to the Devs.

I know you said you moved the adventure Island of the Pirates so people could buy with guild coins cause they wanted that but what about people that aren't high level yet and don't have tons of guild coins yet?? You took away the only resource adventure that can be bought with map frags that was difficulty level 4 or less and didn't replace it. That makes things a bit more difficult for newer people like me trying to level. The experience adventures take a lot of troops and resources and definitely don't replace what is lost to do them. People that are lower level already have a hard time keeping up and building up. Especially if they are level 35 and under. Just wanted to give a heads up from a change that seems to have some unintended consequences hurting lower levels trying to level up.

[Mmsown]

that is what happens when you dont read patch notes that very clearly stated fairy tale adventures enemies got changed.

thanks for the support omega. I did read patch notes... specifics were suspiciously absent.

First of all, it was not mentioned in the patch notes AT ALL. There was a link to the Dev's diary for more info on PVP. NO MENTION that you had to read through Dev's Diary for changes to EXISTING adventures.

Secondly, you had to scroll way down past the PVP info (which I had no interest in) before finding this:
Epic Raid unit Rebalancing
Some of the units used in the Epic Raid adventures were rebalanced.
Hitpoints and Attack damage were changed, some units can deal out Splash Damage.
Also, the amount of XP for defeated units was adjusted in some cases.

Every player I know refers to the "tailor" adventures as fairy tale. My mistake in not knowing they were actually called "epic raid". No mention of which adventures, which enemies, or what "splash damage" would entail.

If you feel this is "very clearly stated", then you and I have totally different versions of "clear".

Again, thanks for your support.

[omega_redux]

edit: nvm not wasting my time arguing with you anymore

@BB can we get the resource/star(experience)/co-op/etc icons on the adventures to be made bigger? About 1.5 times bigger would be nice as they are kinda hard to tell them apart without getting close to the monitor.