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Settler
7-20-2015, 6:15 am Server Zone Crashed... Again!
Hello,
Once again I am unable to load my Home Island map without getting a pop-up message that the: "Server Zone crashed - An error was detected on this zone. Please try again."
The Home island was fine yesterday when I logged off no zone errors were present until after loading the map today...
A support Ticket has been submitted. I do not know that it was received, probably not, since I have yet to receive any regular email conformation from technical support...
I am having issues logging into the Forum again. I have attempted to reset my password three times with no success. It says that a new password is being sent to my email but it never shows up either. I finally was able to get a new password and log in...
Any help in notifying Support about this would be appreciated.
Pteris
7-20-2015 6:15 am CST
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Settler
9:00 am CST
My Home Island zone was reset and I am once again able to log in to the game and load the Home Island map...
Thank You again BB_Endesmor
However, I am missing 1,800 Tokens from an expired T.O. offer for a Frozen Manor that also occurred at 6:15 am according to the History Tab of the T.O.... I am re-logging to see if they show back up.
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Settler
9:25 am CST
Re-logging and clearing cache did not make the missing 1,800 Tokens appear back in my inventory. Sigh...
Submitting another support ticket on this related matter now...
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Community Manager
You're welcome, Pteris.
Don't hesitate to contact me again if you need assistance.
BB_Endesmor
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Settler
3:20 pm CST
1,800 Tokens have been returned...
Thank You once again BB_Endesmor
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