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Thread: 7-20-2015, 6:15 am Server Zone Crased... Again!

  1. #1
    Settler Pteris's Avatar
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    Zeus

    7-20-2015, 6:15 am Server Zone Crashed... Again!

    Hello,

    Once again I am unable to load my Home Island map without getting a pop-up message that the: "Server Zone crashed - An error was detected on this zone. Please try again."

    The Home island was fine yesterday when I logged off no zone errors were present until after loading the map today...

    A support Ticket has been submitted. I do not know that it was received, probably not, since I have yet to receive any regular email conformation from technical support...

    I am having issues logging into the Forum again. I have attempted to reset my password three times with no success. It says that a new password is being sent to my email but it never shows up either. I finally was able to get a new password and log in...

    Any help in notifying Support about this would be appreciated.

    Pteris

    7-20-2015 6:15 am CST

  2. #2
    Settler Pteris's Avatar
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    9:00 am CST


    My Home Island zone was reset and I am once again able to log in to the game and load the Home Island map...


    Thank You again BB_Endesmor


    However, I am missing 1,800 Tokens from an expired T.O. offer for a Frozen Manor that also occurred at 6:15 am according to the History Tab of the T.O.... I am re-logging to see if they show back up.

  3. #3
    Settler Pteris's Avatar
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    9:25 am CST


    Re-logging and clearing cache did not make the missing 1,800 Tokens appear back in my inventory. Sigh...


    Submitting another support ticket on this related matter now...

  4. #4
    Community Manager BB_Endesmor's Avatar
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    Ares
    You're welcome, Pteris.

    Don't hesitate to contact me again if you need assistance.

    BB_Endesmor

  5. #5
    Settler Pteris's Avatar
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    3:20 pm CST


    1,800 Tokens have been returned...


    Thank You once again BB_Endesmor

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