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Thread: Extended Maintenance 09/29

  1. #471
    Settler
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    Ares
    Other servers are running the new version. Why is Ares such a crap server. Do the devs not have configuration control between servers? Where is quality assurance? Where is a note from management apologizing for gross mismanagement?

  2. #472
    Recruit
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    Quote Originally Posted by awoken1 View Post
    what r u still doing up
    LOL *I* went to bed for 5ish hours. YOU on the other hand...*tsk* GO TO BED ;P

  3. #473
    Recruit Cnegur0chka's Avatar
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    What makes ARES so different from the other servers? Why it takes twice as long for it to be upgraded?
    Questions, questions ... and no answers. BAD!!!

  4. #474
    Settler
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    Ares
    BBs, maybe it is time to roll back Ares to Monday night. Start testing the upgrade somewhere safe, not on live servers. The upgrade is not worth much at this moment.

  5. #475
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    Dear Settlers,
    Ares is still undergoing maintenance with no ETA yet. We'll keep you informed.
    Like · Reply · 1 · 14 mins This is from facebook, 14 mins ago. I'm getting a little scared. When a server is down this long, something might have happened to the data, if you get my drift.

  6. #476
    Recruit Cnegur0chka's Avatar
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    Quote Originally Posted by Anna1206deo View Post
    Dear Settlers,
    Ares is still undergoing maintenance with no ETA yet. We'll keep you informed.
    Like · Reply · 1 · 14 mins This is from facebook, 14 mins ago. I'm getting a little scared. When a server is down this long, something might have happened to the data, if you get my drift.
    May it got kidnapped by the Chinese hackers or ISIS? ;-)

  7. #477
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    Keeping us informed.... Not so much... Keeping us in the dark... Definitely...

    I wouldn't mind that it's down so much if there was an accurate "up time". When it gets close to that "up time", if they were responsible and customer friendly, they would extend it if they thought it would take more time, rather than leaving us in the dark. Good customer service goes a lot farther that way...

  8. #478
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    Welcome to the world of IT. There's no such thing as an accurate up time answer.

  9. #479
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    Then under promise and over deliver... One of the rules to follow in business

  10. #480
    Soldier
    Join Date
    Nov 2013
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    79
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    Ares
    Based on what German BB's shared, they are undergoing a "database purge" (google it if you care), and the database scripts are apparently "always hard to predict, how long it will take to run". For the same reason, German XXL update was postponed and will not be added until they perform optimization (purge) on all databases (that's 14 servers in Germany) to avoid exactly what is happening here...

    The other thing is there is no more communication since the 3:30 AM news post on the main page - guess Endesmor is still sleeping

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