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[Arnesson]

UNACCEPTABLE!!! If your DEV's cannot fix this problem, hire a "gunslinger" to come in and debug it. There is no excuse for this kind of incompetence. This has been a known problem for some time, but became more prevalent after the implementation of the Archipelegos and the Halloween event. I have lost the better part of 5 days of Premium time due to this "Zone Error". Not to mention lost opportunity to garner resources because troops and Generals are imprisoned on the FT adventure island. I have yet to receive a response to my previous tickets about this issue, other than the computer-generated "thank you for submitting the problem".

[Tessera]

Server Zone Errors were not corrected with most recent maintenance, and have continued unabated. Any suggestions, BB, on how the paying customers are supposed to deal with known issues that are not being resolved?

[Kepper]

The last maintenance included: •Improvements to reduce the frequency of locked zones (N.B. the use of "reduce the frequency of" rather than "eliminate").

I was hit with a "Server Zone crashed" error today while moving a gen on my BK adv. The usual recommended "fixes" (logout/login, clear browser/flash caches, use a different browser, stand on head & click heels 3 times) did not solve the problem, of course.

So my Sunday plan to grind adventures and swap loot spots for pumpkins is shot. Not to mention this is a colossal waste of my premium time. I submitted a support ticket, but hey it's Sunday so I guess good luck with that, eh?

At what point does this "Server Zone crashed" error become a known issue that BB actively invests the effort to resolve?

[Drevil44]

I just got the SERVER ZONE CRASHED problem. I guess I will just wait in line to get it fixed behind the rest of you.

[Kepper]

Three hours later and the problem has not corrected itself through the normal server reset. But at least I got a response to my support ticket: "Due to the high amount of incoming tickets, the response to your ticket will be slightly delayed."

Looks like you're standing in a very long line with the rest of us, Drevil44.

P.S. Four hours after that I can finally reach my BK adv. So the frozen zone will eventually thaw if you wait long enough. But the gen I tried to move? Frozen. Unusable. In a spot I needed to set up a block (wow, guess I have to figure something out on my own instead of using a guide!)

[Drevil44]

They did unlock my zone and I am able to complete the adventure now. However I still have one Vet that is locked and unusable as well I was making an attack at the time that required me to recall after successful attack, but due to locking I was unable to do that and ended up losing about 200 cavs.

[JohannusRex]

O Joy - an error was detected in zone! Server crash. Almost finished with Nords, too

[Floozy]

When, i have sent in 2, for a valiant little tailor i can not access, and i can not cancel and i have another player stuck in it, who also had the very same problem last week with this adventure, i'll kindly remind you that i have credit carded this game on many occasions and at the moment i'm on premium time and can not get to use it.

[Raubhautz]

Reading this thread and having a guildie who has had their primary ls 'locked' for over a month makes me reconsider my problems... Perhaps being robbed of collectibles in the event is not so bad a thing - it could be worse.

[Daedaluze]

It has been posited that generals attempting to land or move to spots already occupied by other generals or buildings may be the cause of some of these zone errors. That makes a bit of sense when talking about an adventure. My home zone is locked the same way now, and has been so for nearly 24 hours now. When I logged off last I had just finished an FT so I had all my generals traveling back to the home zone. Now that Generals seem to land all over the place, wherever they can find a place, im wondering if one of them tried to land on a depleted well or something like that. However it happened, I wish they would get this figured out. Guildies have had adventure zones locked fairly regularly here recently and now not only can I not log in to do anything with my island, but no one on my friend's list can load my home island without getting the same Server zone error and having to relog.