I have tried and tried again when gem sales are on to use paypal it says Ubisoft needs to verify my mailing address. It won't let me purchase gems using paypal. Anyone else with this problem?
I have tried and tried again when gem sales are on to use paypal it says Ubisoft needs to verify my mailing address. It won't let me purchase gems using paypal. Anyone else with this problem?
I had to click "pay by credit card" and then once you get to the payment screen change it to Paypal. The vendor they are using for payments absolutely sucks.
Hanlon's razor: Never attribute to malice that which is adequately explained by stupidity.
Don't hesitate to contact Customer Support if you need assistance.
BB_Endesmor
Community Manager
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I tried to get the $99 pack and am forced to settle for the $49 pack.
Therefore, I decided to spend my money on things other than this game.
Support was aware of the problem back when it was a 200% gem sale they said they will look into it. The problem still consists
I guess you all really don't like money. After being able to buy gems on Nov. 1, complete failure today.
Klausen, please submit a ticket and my colleagues will help you.
Let us know if you need anything else.
BB_Endesmor
Community Manager
Code of Conduct | TSO on Twitter & Facebook | Contact Support | Homepage | Test Server | News & Announcements | Help Forums