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Thread: Maintenance all worlds - Oct 25 - 14 hour outage

  1. #31
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    So. Who here recalls the great rollback of 2012? You know, where the game went 1/2 a month backwards. In comparison, they're still well short of their biggest mess (not *really* the word I want to use) up yet. Could be vectoring for a solid second place though.

  2. #32
    Mayor EpsilonSilver's Avatar
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    It's not so bad.

  3. #33
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    You forget: some people pay to play. There's a gem market for a reason. Many people, including myself, have paid to buy gems both during events and outside them. So perhaps you should not so casually dismiss this as a free game that no one should be upset about going down in the middle of one of the three biggest events of the year...

  4. #34
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    Lovely, all my pumpkin patches were running while I was working and come home to find the game down and Aeyline gave how much notice to this ???? Goes to show what kind of Poor Community Management we have. To allow such a thing during one of the largest events in the game with next to no notice. Lack of judgement, poor leadership quality, and zero common sense or care for the community itself. BlueByte needs to find the next community manager I think or continue to lose players due to incompetence of an employee.

  5. #35
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    Quote Originally Posted by Katashan View Post
    Lovely, all my pumpkin patches were running while I was working and come home to find the game down and Aeyline gave how much notice to this ???? Goes to show what kind of Poor Community Management we have. To allow such a thing during one of the largest events in the game with next to no notice. Lack of judgement, poor leadership quality, and zero common sense or care for the community itself. BlueByte needs to find the next community manager I think or continue to lose players due to incompetence of an employee.
    The short notice (approx 9 hours) was not just here, It was also same uk/euro servers, The community managers relay information to us so not her fault personally.

    Its just another example of bad customer service on BB part but most players over the years are used to this.

  6. #36
    Mayor EpsilonSilver's Avatar
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    The game is back up. Y'all can stop complaining now.

  7. #37
    Mayor Raubhautz's Avatar
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    Quote Originally Posted by EpsilonSilver View Post
    The game is back up. Y'all can stop complaining now.
    lol, yes, 3h early even! XD
    “Many that live deserve death. And some die that deserve life. Can you give it to them? Then be not too eager to deal out death in the name of justice, fearing for your own safety. Even the wise cannot see all ends.”
    J. R. R. Tolkien

  8. #38
    Retired Community Leader Spikescopilot's Avatar
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    Ares
    I was able to get online about 2 hours before the maint (and that was the first notice I got of it) to stop my patches, send out explorers, etc -- but I know some people who had no idea this was coming and lost their pumpkin patches. I hope BB will send them free fertilizer.
    ~*~*~*~*~*~*~*~*
    Spike's Co-pilot

    There's magic in the wake of a fiasco!

  9. #39
    Soldier Saltybeing's Avatar
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    They are giving us the finger in support too blaming us for all the bugs and glitches going on and not making them right. It seems pretty obvious they are working hard trying to clean it up yet still giving us the finger about merchant and excelsior items not going into our inventory. I can't believe they have the audacity to say we are deleting items that are impossible for us to delete. Buyer beware.

    I hope they realize we are talking about this to all of our steam friends and anyone else who will listen.

  10. #40
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    So would you all rather they left whatever problem there and did sweet FA about it, and maybe have a database crash in 2 days time?

    sheesh. I really don't think they wanted to work all night (it started around midnight German time) on maintenance *just* to give you all something to ****** about...

    That's not to say that I wouldn't regard, say, a 200% gem sale as a nice gesture in view of the inconvenience

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