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Thread: Xmas Voucher - something borked?

  1. #1
    Noble
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    Jul 2013
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    Ares

    Xmas Voucher - something borked?

    So bunch of our guildies got the same thing tonight. We put the voucher code in clicked and waited while the thing was being processed... 5 min later was still processing, 10 min later still processing... well some gave up after that and we got ziltch. Anybody else got nothing?

    Or the German Santa decided to neglect some areas in US?
    [11:48] davivo: I don't know why you pick on the Nords so much, they're such nice friendly folk looking for a place to raise their kids
    [11:50] aZr4el: not my fault that they carry lots of xp around and wont part with it unless you take it from their dead bodies

  2. #2
    Noble
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    Jul 2013
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    And people who log in through either Steam or Facebook got no voucher at all eh? **** Santa is not screwing around this year. Demanding gramp isn't he?
    [11:48] davivo: I don't know why you pick on the Nords so much, they're such nice friendly folk looking for a place to raise their kids
    [11:50] aZr4el: not my fault that they carry lots of xp around and wont part with it unless you take it from their dead bodies

  3. #3
    Veteran General
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    Oct 2013
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    The voucher code is a one time use thing. The first person gets it, everyone else gets nothing.
    One army. Pretty please.

  4. #4
    Noble
    Join Date
    Apr 2012
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    Zeus
    I don't have anything in the email I use for this game, ugh... yay another support ticket. And no, it's not in my spam folder and I am set up to receive newsletters both here and on the larger Ubi account.

    Found winter newsletters for two other games I play, but not this one

  5. #5
    Veteran General
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    I'm still curious as to why I don't get the email in my email account accessed with the computer, but I can see it just fine from the phone app Oo

  6. #6
    Community Manager BB_Aeyline's Avatar
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    Jul 2014
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    Hello Settlers,

    If you did not receive our most recent newsletter, please contact one of our customer support. We are in the process of reviewing the current mailing system, and affected players will receive prompt assistance from our agents.

    See you in-game,

    BB_Aeyline

  7. #7
    Recruit KewlMyster's Avatar
    Join Date
    Jan 2012
    Location
    Earth
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    Zeus
    I think the Codes are Unique to the player now.. I got my through my e-mail on my account that I signed up with
    KewlMyster

  8. #8
    Mayor EpsilonSilver's Avatar
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    Jul 2011
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    You are not missing much.

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