I was motivated to post this thread after seeing a new player ask a basic question in a thread that died 2 years ago.
My thoughts are that an Ask a Question question and answer section should be featured at the Forum main page. Yes if you scroll down there is a section for questions but the problem is the majority of forums do have a bold front and center Q&A. After a player gets an answer the question can be marked as answered by the player or a mod, then that question cannot get any more replies. The goal is to keep the forum fresh and relevant by being up to date.