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Thread: gems deleted

  1. #1
    Recruit
    Join Date
    Oct 2016
    Posts
    8
    World
    Ares

    gems deleted

    I had 1200 gems unused for several weeks and showing. I decided to edit the "skills" of an explorer. The game offered the option of
    1/2 refund or full refund in gems. I chose the latter which showed a potential refund of 450. In a flash my gems showed a total of 700!
    What happened????? I tried refresh---still shows 700!
    As a genealogist, you would get very upset if I messed with your relatives like this! LOL.

  2. #2
    Administrator BB_Odhran's Avatar
    Join Date
    Oct 2017
    Posts
    670
    World
    Zeus
    Hey genealogist,

    Could you please contact our support team here. They will gladly look into this issue for you and help you get this all sorted out.

    -BB_Odhran

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