Sorry, the "Please contact support..." is an unacceptable solution. UbiSoft and Blue Byte have online games that do not have registration or log-in issues and are seamless to play...

The real issue is whether or not it is easy to register, log-in and seamlessly play The Settlers Online... If it isn't then the game will loose players and diminish the Settlers Community and its gaming experience.

UbiSoft and Blue Byte should provide the resources necessary to fix these chronic game crippling bugs now! It should not take minutes (plural) or hours to log-in to the game and play. And the game should work in all the popular browsers equally well if UbiSoft and Blue Byte want The Settlers Online to be successful and grow...

Really do you think these kind of problems would be tolerated by the Assassins Creed or Rainbow Six Siege crowd? All we are asking for is a game that we can easily log-in and play... Please fix these bugs now!

P.S. A Password change at: [ https://support.ubi.com/en-US/Account ] may or may not help...