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Thread: game won't load

  1. #1
    Recruit
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    morning sun, oakville, and mediapolis
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    Ares

    game won't load

    not sure why (and I DONT wanna hear about cache ) but everyday now game loads slower and slower to the point i can't get on after 20 plus minutes - yesterday after a almosted totally wasted 24 hour prem i relized there were people in all the chat sections talking about game load problems problems - didn't see any posts so now there is worst part is the easter event kicks off in a couple days and all i can see is a 30 day wasted prem and no egg fun trhank you

  2. #2
    Settler Droidhak's Avatar
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    Jan 2015
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    Yeah, there are two other threads that are talking about this, but those threads were originally on other topics. The devs are looking into it, as it's affecting a number of us.

  3. #3
    Settler Pteris's Avatar
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    Jul 2012
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    Indiana, U.S.A.
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    Zeus
    This seems to be worse with Chrome browser vs. Edge browser but both are loading with excessively long times...

    Today Chrome would not load at all after 30 minutes I gave up on it. ;(

    June 18, 2019 Update: The Settlers Online still does not load in Chrome and still hangs at the same loading point as before - after the recent efforts to fix this critical problem with the game... ;(

  4. #4
    Recruit SynistrLuta's Avatar
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    Apr 2019
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    Game won't load, goes about half way and stops. Going on 24 hours now, sucks.

  5. #5
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    Quote Originally Posted by SynistrLuta View Post
    Game won't load, goes about half way and stops. Going on 24 hours now, sucks.
    And I thought my over 2 hrs (and still counting) was bad.

  6. #6
    Settler
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    Apr 2012
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    This login mess has been going on for many weeks now - it sure took the edge off the fun for the Easter event. I'm glad to see a new thread, I feel like the older threads are going stale; and if we don't all speak up, BB will deem that it's "only a few" people having this horrible problem.

    Several of us have found somewhat of a work-around, as odd as it sounds ... try this: Start the login process and note the time on your lower-corner clock. At 4 minutes, do a refresh (don't shut down, just use the small arrow refresh icon). About 95% of the time, you will be in the game somewhere around another 4 minutes. It doesn't work if you wait 3 minutes, or 5 minutes, btw.

    I'm extremely discouraged by this ongoing tech issue. Using windows 7 professional edition with chrome browser, and have zero problems anywhere else on the web.
    Whether you think you can or think you can't, you're right -- Henry Ford

  7. #7
    Settler
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    Dec 2016
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    What ive been told Chrome doesnt have user modified setting for max file size for caching files so even with the fix big files arent cached so they have to be downloaded every single time and thats why the process can hang.
    Firefox has a setting for that and in my case at least it works perfectly after applying the fix.
    Mad scientist.

  8. #8
    Veteran General
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    Jul 2013
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    Please STOP doing events.. you're killing us.. 50 min to load the game this morning. at 5 in the morning (est) so not even a normally busy time. How many of us have begged you to stop .. stop .. just concentrate on fixing it! .. Last night at 10pm i couldn't even get back on at all. so my bookbinder sat done, my explorers - unsent - geos unsent...

  9. #9
    Noble
    Join Date
    Mar 2014
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    483
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    The loading issue has not changed at all for several of my guildmates.
    Apparently the 10 hour maintenance to fix the loading issue did nothing.

  10. #10
    Settler
    Join Date
    Dec 2016
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    238
    World
    Zeus
    CHANGES & IMPROVEMENTS

    The rewards for Weekly Challenges have been adjusted; the subquests now reward tokens!
    Fixed an issue that made it impossible to send further units to the Training Expedition.
    Adjusted the fog in the "A Giant Battle" Mountain Clan Venture to ensure the last sector is always revealed when conditions are met.
    Adjusted the order of specialists in the Star Menu when sorted by type.
    Adjusted the names of the Mayor House skins in the trade window, so that permanent skins are distinguishable from tempoary ones.
    When tearing down the Love Garden, the warning window will now always display text.
    Nothing about loading issue..
    Mad scientist.

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