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Thread: Game wouldn't login at all

  1. #11
    Recruit
    Join Date
    Jun 2017
    Posts
    6
    World
    Zeus
    I tried the tab idea but no luck with that. There goes a premium day.

  2. #12
    Mayor
    Join Date
    Oct 2013
    Posts
    1,546
    World
    Ares
    I was able to login after multiple attempts. No light or chat, but otherwise functional. I think we are going to be down half a day soon.

  3. #13
    Settler
    Join Date
    Aug 2013
    Posts
    235
    World
    Ares
    I sent in a support ticket not sure if it will help some of the folks having log in issues but they asked if I could try via voucher page.
    "Could you also please try logging in via the voucher page? You can use this link: https://www.thesettlersonline.net/en/profile#redeem-voucher"
    Enjoy your own life without comparing it with that of others.

  4. #14
    Recruit stevesak's Avatar
    Join Date
    Sep 2012
    Location
    West Coast
    Posts
    22
    World
    Ares
    Voucher page didn't work for me. Chrome and 12 tabs didn't work. IE11 worked on the 1st try.

  5. #15
    Recruit
    Join Date
    Jun 2014
    Location
    Denmark
    Posts
    22
    World
    Ares
    Voucher page worked for me

  6. #16
    Settler
    Join Date
    Oct 2013
    Posts
    114
    World
    Ares
    I miss everyone...

  7. #17
    Recruit
    Join Date
    Jul 2014
    Posts
    7
    World
    Ares
    Can't login in using FireFox (V66.0.3). MS Edge works fine!

  8. #18
    Administrator
    Join Date
    Oct 2017
    Posts
    1,134
    World
    Zeus
    Thank you for the reports. Please let me know if anyone is still having this issue.

    -BB_Odhran

  9. #19
    Settler
    Join Date
    Oct 2012
    Location
    North Vancouver, BC
    Posts
    104
    World
    Ares
    I'm not signing out until after the hotfix.

  10. #20
    Recruit
    Join Date
    Aug 2014
    Posts
    46
    World
    Ares
    I lost connection shortly after the chat left. I ran into the trying to log in bug when trying to get back in to the game. I tried multiple tabs, logging in by voucher page, different browsers on the computer and even tried puffin on my phone. Nothing worked. I even tried logging in the browser but it kept giving an error but I could read it. It was a waste of a premium day for me since I started it just about the time the chat stopped.

    I finally got back on this morning about an hour ago.

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