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Thread: Yay! We can post again!

  1. #1
    Noble
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    Ares

    Yay! We can post again!

    finally we can post in forums in again! I assume this means we can use the regular support forms too?

  2. #2
    Settler kzar's Avatar
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    Apr 2014
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    115
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    I can post, but I can't get any support from BB. I get more support from other players.

    I had a dream last night... Everything in the game was working... The MCC was not broken anymore, the customer service was efficient and quick, PvP and Coops were fun, thousands of players were back to play Settlers... my grandma was there too, and Jimmy Hoffa too... and the Browns were back in the playoffs also... that was fantastic...
    Whence comest thou?

  3. #3
    Moderator
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    Oct 2019
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    Asgard
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    Zeus
    If you have verified your email so you can post on here again and then yes you should be able to send tickets the normal way too without having to log out

  4. #4
    Settler kzar's Avatar
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    Quote Originally Posted by MOD_V4lkyrie View Post
    If you have verified your email so you can post on here again and then yes you should be able to send tickets the normal way too without having to log out
    YES, I have verified my e-mail. YES, I can post here. YES, I logged out and cleared cache. NO, I'm not able to send tickets the normal way.
    Whence comest thou?

  5. #5
    Noble
    Join Date
    Oct 2016
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    I didn't do anything to validate my e-mail again. I used to be able to post/support fine. Then the new log-in messed that up and now they fixed the problem (at least for me) and I can post/support again fine. I didn't do anything to validate because it wouldn't even let me.

  6. #6
    Settler kzar's Avatar
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    Apr 2014
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    Still cannot send tickets...
    Whence comest thou?

  7. #7
    Mayor
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    Jul 2013
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    Its been posted in several spots - if you cannot send from here or homepage you can send tickets to In-game Support ingame.support@thesettlersonline.net
    make sure you send from same email account you use to log in.

  8. #8
    Settler kzar's Avatar
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    Quote Originally Posted by Ciara_Belle View Post
    Its been posted in several spots - if you cannot send from here or homepage you can send tickets to In-game Support ingame.support@thesettlersonline.net
    make sure you send from same email account you use to log in.
    yes, thank you for the info. I did it a few days ago, they replied but then they did nothing. I can imagine there's only a single person out there who has to manage all the incoming tickets. this is where the game is going right now...
    Whence comest thou?

  9. #9
    Veteran General Crazy-Beard's Avatar
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    May 2012
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    Zeus
    +1

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